Hospitality Lead — Dynamic Team Leader (PTO + 401k)

BOJ of WNC, LLC; Sylva (NC); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k matching

Job summary

Bojangles Hospitality Lead in Sylva, NC leads a high-energy restaurant team, ensuring top customer experiences while maintaining quality, safety, and brand standards. You will manage staffing, training, and operations to deliver fast, accurate service in a dynamic environment.

The role emphasizes hands-on leadership, adherence to standards, and the ongoing development of team members in a growth-focused brand known for southern-inspired, high-quality items.

Qualifications

• Demonstrated leadership and ability to manage a fast-paced team.
• Strong customer service focus and communication skills.
• Experience in labor, training, and inventory oversight preferred.

Responsibilities

• Recruitment, development, and management of employees
• Effective labor and training management
• Maintaining facility, equipment, and cleanliness standards
• Ordering, inventory control, and food quality management
• Cash handling, reporting, and compliance

Skills

Leadership

Customer service

Team management

Communication

Education

Completed training & certification for all positions

Management Training Program

Assistant Unit Director workshops

Field Exam 90%+

Serve Safe certification

Job description

Bojangles Hospitality Lead in Sylva, NC leads a high-energy restaurant team, ensuring top customer experiences while maintaining quality, safety, and brand standards. You will manage staffing, training, and operations to deliver fast, accurate service in a dynamic environment.

The role emphasizes hands-on leadership, adherence to standards, and the ongoing development of team members in a growth-focused brand known for southern-inspired, high-quality items.