Hospitality Internship Breese Stevens Field

Forward Madison FC; Madison (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Forward Madison FC in Madison, WI is seeking an enthusiastic hospitality operations assistant to oversee and assist with the setup and teardown of suites and hospitality areas in the stadium. You will coordinate food expediting, table settings, and staff scheduling for part-time team members to ensure smooth event delivery.

You'll work closely with Food & Beverage management and the sales team to guarantee top-notch guest experiences during games and special events, including concert days and

Responsibilities

• Oversee and assist with set up and tear down of all suites and hospitality areas in the stadium.
• Oversee and assist (when necessary), all suite/inclusive area food expediting and setup with all appropriate table settings.
• Managing/scheduling of part time staff in the hospitality areas.
• Working closely with Food & Beverage Management and other staff to ensure suites and hospitality areas are stocked and ready in a timely manner.
• Preparing for special events and non-game day events in suites and other designated hospitality areas.
• Working with the client and sales rep of each group to ensure a phenomenal customer experience.
• Oversee and assist with set up of and tear down of back of house concert catering area
• Assist the production team to execute the needs and requests of the artists.
• Oversee, assist and, potentially, lead Sylvee catering set up and tear down
• Participate in Sports Business classes as scheduled.
• Completion of training and certifications as required by USL.
• Working with the client and sales rep of each designated event user group to ensure a phenomenal customer experience.
• Work closely with GM and AGM on sourcing and following leads, building projects in Honeybook (CRM tool)
• Understand and assist with various events in the Forward Club, ensuring logistics are accounted for, according to plans, and provide top-notch customer service to all guests.
• Assist the production team to execute the needs and requests of the artists during concert events and any potential off-site catering opportunities at other local venues.
• Oversee and assist the set up, tear down, and maintenance of back-of-house band catering and lounge area during concert days.
• Listed responsibilities are not complete/exhaustive. Additional duties may be assigned by management.
• Due to the nature of event work in a multi-use facility, work hours will vary based on the schedule, sometimes at short notice. Intern work will require long days and frequent evening and weekend shifts.

Job description

Responsibilities

• Oversee and assist with set up and tear down of all suites and hospitality areas in the stadium.
• Oversee and assist (when necessary), all suite/inclusive area food expediting and setup with all appropriate table settings.
• Managing/scheduling of part time staff in the hospitality areas.
• Working closely with Food & Beverage Management and other staff to ensure suites and hospitality areas are stocked and ready in a timely manner.
• Preparing for special events and non-game day events in suites and other designated hospitality areas.
• Working with the client and sales rep of each group to ensure a phenomenal customer experience.
• Oversee and assist with set up of and tear down of back of house concert catering area
• Assist the production team to execute the needs and requests of the artists.
• Oversee, assist and, potentially, lead Sylvee catering set up and tear down
• Participate in Sports Business classes as scheduled.
• Completion of training and certifications as required by USL.
• Working with the client and sales rep of each designated event user group to ensure a phenomenal customer experience.
• Work closely with GM and AGM on sourcing and following leads, building projects in Honeybook (CRM tool)
• Understand and assist with various events in the Forward Club, ensuring logistics are accounted for, according to plans, and provide top-notch customer service to all guests.
• Assist the production team to execute the needs and requests of the artists during concert events and any potential off-site catering opportunities at other local venues.
• Oversee and assist the set up, tear down, and maintenance of back-of-house band catering and lounge area during concert days.
• Listed responsibilities are not complete/exhaustive. Additional duties may be assigned by management.
• Due to the nature of event work in a multi-use facility, work hours will vary based on the schedule, sometimes at short notice. Intern work will require long days and frequent evening and weekend shifts.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.