Hospitality Intern, Chartwells Higher Ed / Johnson & Wales University - Charlotte

Chartwells Higher Education Dining Services; Charlotte (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Instapay

Job summary

Chartwells Higher Education Dining Services in Charlotte is offering a Hospitality Intern position starting in January. The role provides hands-on experience across operations, marketing, administration, guest services, and client relations within a university dining program.

You will learn through hands-on experiences in FOH/BOH, catering, and marketing, develop leadership and relationship-building skills, and gain exposure to sustainability practices within a dining services environment.

Qualifications

• Interest in the hospitality and service industry.
• Attitude of a leader.
• Enjoyment of inspiring others.
• Articulate communicator with strong interpersonal skills.
• Good to better interpersonal skills.
• Enjoy building relationships.
• General interest and knowledge across topics.
• Awareness to sustainability practices.

Responsibilities

• Executing operational standards.
• Handling financials, P+L, and loss prevention.
• Safety and quality assurance to ensure safe food in a safe environment.
• Delivering an exceptional guest experience.
• Managing client relations and contractual commitments.
• Supporting associates learning and development.
• Operational support across serving platforms (FOH/BOH/Catering/Marketing/Administration).
• Overseeing schedules and time management, inventory control.

Skills

Hospitality interest

Leadership attitude

Inspiring others

Articulate

Interpersonal skills

Relationship building

General knowledge

Sustainability awareness

Job description

• We are hiring for a Hospitality Intern position to start in January.
• Address: 801 West Trade St Charlotte, NC Note: online applications accepted only.
• Schedule: To be determined based on class schedule and business needs.
• Pay Rate: $13.00 per hour.

Location

• We are hiring for a Hospitality Intern position to start in January.
• Address: 801 West Trade St Charlotte, NC Note: online applications accepted only.
• Schedule: To be determined based on class schedule and business needs.
• Pay Rate: $13.00 per hour.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app.

General Description

You will be working closely with the leaders in the hospitality group at Johnson & Wales University - Charlotte, developing skills and competencies to understand what is needed to be successful in the world of hospitality. You will gain valuable experience in the following areas: operations, marketing, administration, guest services, problem resolution, planning and implementation of innovation and client relationship skills. This internship involves hands on experiences which will provide many opportunities for your personal success in a career of hospitality.

The Requirements

• Interest in the hospitality and service industry
• Attitude of a leader
• Enjoyment of inspiring others
• Articulate
• Good to better interpersonal skills
• Enjoy building relationships
• General interest and knowledge
• Awareness to sustainability practices

Interest in one or more of the following

• Sustainability
• Carbon foodprint
• Farm to Fork
• Quality Assurance

Job Responsibilities (May include any or all)

• Executing operational standards
• Financials, P+L, Loss Prevention
• Safety and Quality Assurance: Safe food in a safe environment
• Assuring an exceptional guest experience
• Client Relations and Contractual Commitments
• Associate learning and development
• Operational support of serving platforms
• Working in different settings: FOH, BOH, Catering, Marketing and Administration
• People management (schedules, time management)
• Inventory management

Learning Objectives

• Demonstrate awareness, understanding and skills necessary to work in a diverse environment.
• Experience opportunities to learn, observe, and practice a variety of experiences in the world of hospitality.

This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.