Hospitality Housekeeping Supervisor

Highgate Hotels L.P.; Fort Wayne (IN); On-site; USD 17,000 - 28,000; Full time

Job summary

Highgate Hotels is seeking a Housekeeping Supervisor for the Hampton Inn Fort Wayne location. You will administer and coordinate housekeeping duties, supervise staff, and ensure guest satisfaction across assigned sections.

The role requires a High School diploma or equivalent, 2–3 years in a hotel setting, and supervisory experience. Training and occasional room cleaning may be required to meet hotel standards.

Qualifications

• High School diploma or equivalent required.
• 2–3 years progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.
• Ability to stand during entire shift.
• Effective verbal and written communication with all staff and guests.

Responsibilities

• Inspect Room Attendant’s work daily to meet standards and productivity.
• In absence of the Housekeeping Manager, supervise VIP rooms and coordinate with Front Office.
• Oversee end-of-day floor closing and restock of carts.
• Maintain records of daily assignments and submit on time to Housekeeping Office.
• Manage key control and Lost and Found items per standards.
• Oversee cleanliness of carts, linen closets, and stairways.
• Assign duties and ensure staff carry a work assignment.
• Carry pager/radio to stay in contact with Front Office/Engineering.
• Communicate progress of out-of-order rooms to Guest Services Manager.
• Initiate and track work orders for repairs and maintenance.
• Assist with training of housekeeping staff.
• May clean rooms as needed and ensure biannual cleaning projects are completed.

Skills

Communication skills

Supervisory experience

Stand for shift

Education

High School diploma

Job description

Highgate Hotels is seeking a Housekeeping Supervisor for the Hampton Inn Fort Wayne location. You will administer and coordinate housekeeping duties, supervise staff, and ensure guest satisfaction across assigned sections.

The role requires a High School diploma or equivalent, 2–3 years in a hotel setting, and supervisory experience. Training and occasional room cleaning may be required to meet hotel standards.