Hospitality General Manager: Service & Growth Leader

schultehotelcareers; Shakers (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine access

Health insurance options

401k with company match

Paid parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Discounts on event tickets, technology

Job summary

Schulte Hospitality Group is seeking a dynamic General Manager to lead our team in delivering exceptional guest service and operational excellence. The role emphasizes a service culture, collaboration with stakeholders, and driving financial performance.

The ideal candidate will demonstrate strong leadership, budgeting acumen, and the ability to thrive in a fast-paced hospitality environment while upholding brand standards across multiple properties.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Demonstrated ability to lead a team.
• Excellent attention to detail.
• Financial savvy.
• Proficient in Microsoft Office products.
• Ability to working in a faced paced environment with the ability to multi-task.

Responsibilities

• Managing budgets and financial plans and controlling expenditure.
• Maintaining statistical and financial records.
• Setting and achieving sales and profit targets.
• Recruiting, training, and monitoring staff.
• Planning work schedules for individuals and teams.
• Responding to and resolving guest concerns.
• Addressing problems and troubleshooting.
• Ensuring events and conferences run smoothly.
• Hotel Asset preservation, including supervising maintenance, supplies, renovations, and furnishings.
• Maintaining relationships with contractors, vendors and suppliers.
• Ensuring a safe and secure environment for all guests and associates.
• Maintaining inspections of the property as identified by the organization and brand.
• Ensure the property meets brand guidelines and expectations for service and all standards.
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations.

Skills

Team leadership

Budgeting

Communication

Attention to detail

Ability to multi-task

Tools

Microsoft Office

Job description

Schulte Hospitality Group is seeking a dynamic General Manager to lead our team in delivering exceptional guest service and operational excellence. The role emphasizes a service culture, collaboration with stakeholders, and driving financial performance.

The ideal candidate will demonstrate strong leadership, budgeting acumen, and the ability to thrive in a fast-paced hospitality environment while upholding brand standards across multiple properties.