Hospitality General Manager — Lead Growth & Guest Service

schultehotelcareers; Ann Arbor (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Daily Pay option

Telemedicine access

Health Insurance options

Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on events, electronics, gym,

Job summary

Schulte Hospitality Group is seeking a dynamic General Manager to lead hotel operations with a focus on service excellence and performance. You will manage budgets, develop staff, and drive guest satisfaction across the property.

Our team emphasizes hospitality, integrity, and career growth. This on-site leadership role offers competitive benefits and opportunities to shape guest experiences across a growing portfolio.

Qualifications

• Effective verbal and written communication is essential.
• Demonstrated ability to lead a team.
• Excellent attention to detail and accuracy.
• Strong financial acumen and budgeting experience.
• Proficient with Microsoft Office products.
• Ability to work in a fast-paced environment and multi-task.

Responsibilities

• Manage budgets and financial plans, and control expenditure.
• Maintain statistical and financial records.
• Set and achieve sales and profit targets.
• Recruit, train, and monitor staff.
• Plan work schedules for individuals and teams.
• Respond to and resolve guest concerns.
• Troubleshoot problems promptly.
• Ensure events and conferences run smoothly.
• Oversee asset preservation including maintenance and renovations.
• Maintain relationships with contractors, vendors and suppliers.
• Ensure a safe and secure environment for guests and associates.
• Ensure property meets brand guidelines and service standards.
• Ensure compliance with licensing, health and safety regulations.
• Perform other duties as needed.

Skills

Communication

Team leadership

Attention to detail

Financial savvy

Tools

Microsoft Office

Job description

Schulte Hospitality Group is seeking a dynamic General Manager to lead hotel operations with a focus on service excellence and performance. You will manage budgets, develop staff, and drive guest satisfaction across the property.

Our team emphasizes hospitality, integrity, and career growth. This on-site leadership role offers competitive benefits and opportunities to shape guest experiences across a growing portfolio.