Hospitality Experience Coordinator - Part Time

Circles; Lebanon (KY); On-site; USD 32,000 - 33,000; Part time

Benefits offered by this job

Generous PTO

401k with match

Paid holidays

Employee discounts

Sabbatical every five years

Employee Assistance Program

ERGs mentorship opportunities

Job summary

Circles is seeking a Part-Time Hospitality Experience Coordinator to support our Food and Hospitality Program. You will work with the Office Hospitality Lead to oversee pantry, inventory and ordering, and ensure smooth execution of coffee, fruit and beverage programs on site.

This role requires a strong hospitality background, excellent organizational skills, and a willingness to cover when the Lead is away. The position is 25 hours per week, Monday through Friday, with no nights or weekends.

Qualifications

• Hospitality experience in food service and corporate catering preferred.
• Strong organizational skills and attention to detail.
• Customer service experience with ability to handle multiple tasks.

Responsibilities

• Liaise with daily lunch ordering technology and partner network onsite.
• Oversee pantry stocking, inventory management and ordering.
• Manage coffee program and fresh fruit/beverage offerings.
• Coordinate catering for meetings and events and pop-up employee engagements.
• Provide coverage for Office Hospitality Lead when absent.
• Ensure high-quality service and gather feedback for program improvements.

Skills

Hospitality experience

Organizational skills

Customer service

Event planning

Education

High school diploma or GED

Job description

About Circles Culture:

The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development, empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.

Position Overview:

As a Part-Time Hospitality Experience Coordinator supporting our Food and Hospitality Program, you will work closely with the Office Hospitality Lead to oversee daily pantry support, manage inventory and ordering processes, and ensure the seamless execution of our coffee, fresh fruit, and beverage programs. You will be work closely with our daily ordering technology and partner network, managing daily lunch orders and ensuring proper set-up upon delivery. Additionally, you will support ad hoc catering for meetings and events, as well as the planning and execution of pop-up employee engagement events, such as company milestones, holidays, and celebrations. This role requires a dynamic individual with a strong hospitality background, excellent organizational skills, and a passion for enhancing employee experiences. You will also be expected to provide coverage when the Office Hospitality Lead is out of the office.

This is a part-time opportunity offering 25 hours per week, guaranteed. The ideal candidate will have the ability to flex for additional hours for coverage when needed.

Monday through Friday-no nights or weekends

Compensation is hourly with a range of $23-$24 per

Job Responsibilities:

• Act as the primary liaison for daily lunch ordering technology and partner network. Be onsite to receive lunch deliveries from vendors and ensure proper set-up.
• Manage the selection of platform partners based on partner availability and employee feedback
• Address and resolve any issues that arise, ensuring a seamless experience for employees and clients.
• Oversee daily stocking, inventory management, and ordering for pantry items, ensuring consistent availability of supplies.
• Manage the coffee program, ensuring equipment is maintained and stocked with fresh coffee supplies.
• Maintain the fresh fruit and beverage program, ensuring items are always fresh and available for employees.
• Coordinate and manage catering for meetings and events, ensuring all details are handled to meet client and employee expectations.
• Support the planning and execution of pop-up employee engagement events, including company milestones, holidays, and celebrations.
• Capture user sentiment and feedback, share insights with the team, and implement improvements to enhance the food and hospitality program.
• Follow and improve processes to ensure efficient operations and high-quality service delivery..
• Maintain a customer-focused approach, delivering exceptional service to both internal and external stakeholders.
• Provide coverage and support for the Office Hospitality Lead when they are out of the office.

Requirements

Qualifications:

• High school diploma or GED required.
• Demonstrated experience in hospitality, with a strong understanding of food service and corporate catering.
• 1-2 years of customer service experience, with corporate catering experience highly preferred.
• Experienced in planning and executing both small- and large-scale events

Job Specific Competencies:

• Attention to detail and a commitment to maintaining high-quality standards
• Strong organizational and multitasking skills, with the ability to manage multiple priorities effectively
• Outgoing and personable, with the ability to promote the program effectively
• Excellent interpersonal and communication skills, both written and verbal
• Strong problem-solving skills, with the ability to troubleshoot and find solutions

Benefits

• Generous PTO policy
• 401k with match
• Paid holidays
• Access to discount programs
• Two-week paid sabbatical every five years
• Access to Employee Assistance Program
• Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities