Hospitality Dispatcher/Coordinator

HHS Environmental Services, LLC (USA); Webster (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

401K

Short Term Disability

Voluntary Life

Job summary

HHS Environmental Services, LLC (USA) at Clearlake Regional Medical seeks a friendly Patient Transport Dispatcher to join the team. You will respond to calls, direct patients and staff, and ensure clear, courteous communication in a fast-paced hospital environment.

This hourly role offers Day/Evening/Night shifts with both full-time and part-time options, and requires background checks and compliance with privacy rules. Join a dedicated team focused on patient care and safety.

Qualifications

• Must be at least 18 years old.
• Effective English communication and teamwork.
• GED or high school diploma.
• Ability to remain calm in emergencies.

Responsibilities

• Answer multiple incoming lines, obtain info, and transfer calls to correct extensions.
• Update posted information and assist with directories/on-call lists.
• Learn and use PBX system, headsets, and related equipment.
• Monitor alarms, perform overhead paging, and notify appropriate personnel.

Skills

Customer service

Telephone etiquette

Teamwork

English communication

Calm under pressure

Education

GED or high school diploma

Tools

PBX system

Headsets

Job description

Location:Clearlake Regional MedicalPay Rate:Hourly - Hourly Plan, 14.00 USD HourlyWork Shift:Job DescriptionResponsibilitiesPatient Transport DispatcherWage: $14/hourFull-time and part-time positions availableDay/Evening/Night shifts availableBackground check, drug screen, and proof of employment eligibility requiredLocation: Clearlake Regional MedicalWe’re looking for friendly, compassionate, team players to join our patient transport team!Respond to all incoming calls promptly and efficiently, direct callers to their appropriate destinations, and provide clear, professional, and courteous communication.Responsibilities:Answer multiple incoming telephone lines, obtain necessary information, and transfer calls to correct extensionsCorrect and update posted information and assist with the upkeep of directories and on-call listsLearn and use the features of the PBX phone system, headsets, telephones, and all other related equipmentPerform overhead paging and monitor all alarms located in PBX, notifying appropriate personnelMaintain cleanliness, safety, and security of the PBX areaMaintain confidentiality of patient and organizational data and ensure release of information is consistent with all privacy policiesRespond promptly, accurately, and calmly to disaster and emergency situationsOrient and train new team membersRequirements:Must be at least 18 years oldCommunicate effectively in English and work well in a team environmentGED or high school diplomaAbility to perform calmly, competently, and quickly in emergenciesPreferred: PBX and customer service experience, experience working in a hospital settingPhysical Requirements:Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shiftAbility to life up to 40 pounds occasionallyCapable of sitting for extended periods of time while maintaining alert and responsive demeanorBenefitsWe offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.Paid Time OffMedicalDental401KShort Term DisabilityVoluntary LifeSafety Incentive ProgramImportant to KnowApplicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S.Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.Veterans and candidates with military experience are encouraged to apply.HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.About HHSHHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.