Hospitality Customer Service – Hotel Reservations (Remote)

Destination Knot; Town of Texas (WI); Remote; USD 35,000 - 65,000; Full time

Job summary

A leading hotel reservation service is seeking a Hospitality Customer Service representative to assist clients with booking and managing hotel reservations from their home office. The ideal candidate will have strong communication skills and a customer service background. This remote position offers a flexible schedule and income-earning possibilities based on performance.

Benefits

Flexible remote schedule

Full training and booking system access

Supportive team environment

Travel discounts and perks

Qualifications

• Strong communication and customer service skills are essential.
• Professional, detail-oriented, and self-motivated.
• Basic computer skills and reliable internet connection required.
• Experience in hospitality or customer service is a plus.

Responsibilities

• Assist clients in selecting and booking hotels.
• Share accurate details on amenities, pricing, and availability.
• Manage and update reservation details.
• Communicate promptly and professionally via phone, email, or messaging.

Skills

Strong communication

Customer service skills

Detail-oriented

Self-motivated

Job description

Hospitality Customer Service – Hotel Reservations (Remote)

Destination Knot | Remote (U.S.-Based)

About the Role:

Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities:

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details
• Communicate promptly and professionally via phone, email, or messaging

Qualifications:

• Strong communication and customer service skills
• Professional, detail-oriented, and self-motivated
• Basic computer skills and reliable internet connection
• Hospitality or customer service experience is a plus

What We Offer:

• Flexible remote schedule
• Full training and booking system access
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks

Apply today to help clients book their perfect stay with Destination Knot!

Compensation: $35,000 - $65,000 a year