Hospitality Customer Service – Hotel Reservations (Remote)

Medium; Dallas (TX); Remote; USD 35,000 - 65,000; Full time

Job summary

A leading remote hospitality service provider is looking for a Hospitality Customer Service representative to assist clients with hotel reservations. You will provide excellent customer service and aid in selecting the best options for their stays. The ideal candidate has strong communication skills, and experience in hospitality is a plus. Join a supportive team with flexible hours and income-earning possibilities based on performance.

Benefits

Flexible remote schedule

Full training and booking system access

Travel discounts and perks

Qualifications

• Strong communication and customer service skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer skills and reliable internet connection.

Responsibilities

• Assist clients in selecting and booking hotels.
• Share accurate details on amenities, pricing, and availability.
• Manage and update reservation details.
• Communicate promptly and professionally via phone, email, or messaging.

Skills

Strong communication and customer service skills

Professional and detail-oriented

Self-motivated

Job description

Hospitality Customer Service – Hotel Reservations (Remote)

Destination Knot | Remote (U.S.-Based)

About the Role:

Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities:

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details
• Communicate promptly and professionally via phone, email, or messaging

Qualifications:

• Strong communication and customer service skills
• Professional, detail-oriented, and self-motivated
• Basic computer skills and reliable internet connection
• Hospitality or customer service experience is a plus

What We Offer:

• Flexible remote schedule
• Full training and booking system access
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks

Apply today to help clients book their perfect stay with Destination Knot!

Compensation: $35,000 - $65,000 a year