Hospitality Associate - Weekends

Crimson Wine; Napa (CA); On-site; USD 22,730 - 32,373; Part time

Job summary

A premium wine company located in Napa, California is seeking a Hospitality Associate. This role involves providing excellent guest service during wine tastings and tours, building relationships with guests, and working towards converting them into Wine Club members. The position requires excellent communication skills, the ability to sell, and flexibility to work weekends. Expected compensation is $20 per hour plus tips, with responsibilities including daily operations, cash handling, and providing educational experiences about the winery.

Qualifications

• Must be 21 years of age or older to comply with ABC regulations.
• Must possess or acquire Responsible Beverage Service and Food Handler’s Certifications.
• Must be able to lift 40 lbs.
• Must be able to work in a standing position for long periods.

Responsibilities

• Greet all visitors with enthusiasm.
• Lead guests through tours and wine tasting flights.
• Suggest and sell wine effectively.
• Daily Tasting Room operations, set up and breakdown.

Skills

Excellent communication skills

Ability to sell wine

Relationship building

Teamwork

Job description

In 1978, intrepid founders Gary and Nancy Andrus established Pine Ridge Vineyards on 47 acres of steep‑walled valley within the Stags Leap District, and began cultivating Cabernet Sauvignon wines with concentrated expressions of the vineyards that created them. Today the winery owns estate vineyards in five premier Napa Valley appellations: Stags Leap District, Howell Mountain, Oakville, Rutherford, and Carneros. In addition to award‑winning red wines, Pine Ridge again forged a new path with the unusual and delectable blend of Chenin Blanc + Viognier, which has since become one of its most beloved and popular wines. To discover or continue your exploration of Pine Ridge Vineyards please visit www.pineridgevineyards.com.

Position Summary

The Hospitality Associate is responsible for ensuring our guests and members receive gracious hospitality, while sampling our award‑winning wines and learning about our vineyards, history and wine‑making practices. We are seeking a positive, enthusiastic, self‑starter who is flexible and loves working in a team environment. The candidate must be passionate about wine, have ability to sell, and develop lasting relationships with guests. Saturdays and Sundays are required.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations or other reasons.

• Greet all visitors with enthusiasm
• Lead guests through tours and wine tasting flights, educating them about the winery story, wines, and brand.
• Work towards developing relationships with guests to convert into Wine Club members
• Effectively suggest and sell wine, with the ability to “up‑sell”
• Daily Tasting Room operations, set up and breakdown, cash handling, daily sales, and club transactions.
• Work seamlessly with team to create The Estate Experience for all guests and members

Qualifications

• This position works weekends
• Excellent communication skills are required
• Must be 21 years of age or older to comply with ABC regulations
• Must be able to lift 40 lbs.
• Must possess or acquire a Responsible Beverage Service and Food Handler’s Certifications
• Must be able to work in a standing position for long periods of time

All applicants will receive consideration for employment without regard to all federally and state protected classes. If you require assistance to participate in the application process, please contact us at [e-mail]. The projected hourly pay rate for this position is $20 per hour (in addition to tips and commission). This is the projected compensation for the position however the actual compensation offered may vary based on job‑related factors such as (but not limited to) candidate qualifications, related experience and education, candidate work location and market data. Crimson Wine Group reserves the right to modify the pay range/rate at any time in the future.