Hospitality Associate

Tasting & Tap Room Expo

Edmonds, Northern (WA, KY)

Hybrid

USD 20,000 - 28,000

Part time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Wage: $17.25/hr + tips (avg $8/hr)

Wine club sign up bonus

Discounts on wine

Learning and growth opportunities

Job summary

Dusted Valley is seeking a positive team player to join our Edmonds Tasting Room as a Hospitality Associate. This part-time role (15-20hrs/week) focuses on delivering exceptional guest experiences, educating guests about our wines, and supporting daily operations under the Hospitality Manager.

Responsibilities include opening/closing the tasting room, processing wine sales, stocking, and assisting with events.

Qualifications

Excellent customer service skills.
Excellent verbal communication skills.
POS experience for fast-paced retail sales preferred.
Positive, professional attitude with the ability to focus on tasks.
Coachability; takes direction well in team environments.
Self-starter with initiative.
Enthusiasm for WA wine industry and willingness to learn.
Has a sense of humor and works weekends/varied shifts.

Responsibilities

Deliver exceptional, personalized hospitality that creates memorable guest experiences.
Educate guests about wines, vineyards, and club offerings.
Learn tasting room systems, policies, and WA liquor laws compliance.
Open/close the tasting room, handle cash and POS reconciliation.
Process wine sales, shipping orders, reservations, and club transactions.
Stock wine, wash dishes, polish glassware, maintain cleanliness.
Assist with kitchen operations and special events when needed.
Collaborate with the team to support operational needs each shift.

Skills

Customer service

Verbal communication

POS experience

Professional attitude

Coachability

Self-starter

Wine industry enthusiasm

Humor

Education

MAST 12 certification (WSLCB)

Snohomish County Food Handler’s Permit

Job description

Dusted Valley Hospitality Associate

Location: Edmonds, WA

Part-Time: 15-20hrs/week

About Dusted Valley

Dusted Valley is a family-owned and operated winery that was established in the world-renowned Walla Walla Valley wine region in 2003. Today, Dusted Valley farms three estate vineyards in the Walla Walla Valley, partners with several other top-growers throughout Eastern Washington and currently has two tasting rooms: Walla Walla and Edmonds. As a family-owned small business, we take great pride in getting to know our team members and fostering a work environment that values their professional and personal growth. The tasting room is a fun, relaxed space focused on providing memorable experiences that exceed our guest’s expectations.

Dusted Valley is committed to cultivating and preserving a culture of inclusivity and connectedness, not just because it’s the right thing to do, but because it makes our company stronger. In recruiting for our team, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Position Summary

Dusted Valley is looking for a positive team player with excellent hospitality skills and a "can do" attitude. Our Tasting Room Associate will work directly with the Hospitality Manager and Hospitality Lead. This position requires excellent communication, sales skills, flexibility, and initiative to master the daily operational tasks of the Dusted Valley Edmonds Tasting Room and the attainment of Stained Tooth Society wine club membership. This is a great position for someone with an interest in the wine industry looking to expand their wine and hospitality experience.

Responsibilities & Duties

Deliver exceptional, personalized hospitality that creates memorable guest experiences and reflects the Dusted Valley brand.
Educate guests about our wines, vineyards, winemaking philosophy and wine club.
Learn and master all tasting room systems, policies, and procedures, ensuring compliance with Washington State liquor laws and company standards.
Open and close the tasting room, including cash handling, POS reconciliation, daily checklists, and ensuring the space is fully prepared for service.
Process wine sales, shipping orders, reservations, and club transactions accurately while maintaining detailed guest information in company systems.
Support daily tasting room operations by stocking wine, doing dishes, polishing glassware, and maintaining a clean, organized, guest-ready environment.
Assist with kitchen operations as needed, including preparing and plating light food offerings, maintaining a clean and organized kitchen, following food safety standards, and occasionally working dedicated kitchen shifts to support hospitality operations.
Assist with wine club fulfillment, member pickups, and the execution of special events.
Work collaboratively with the hospitality team to prioritize tasks, solve problems, and contribute to a positive, team-oriented culture while taking initiative to support operational needs throughout each shift.

Qualifications

Excellent customer service skills
Excellent verbal communication skills
Point of Sale (POS) experience for fast-paced retail sales preferred
Positive, professional attitude with the ability to focus on the tasks at hand
Possesses strong coachability; receives direction well within individual and team environments
Shows initiative; is a self-starter
Demonstrates enthusiasm for WA wine industry and committed to expand knowledge
Possesses sense of humor!
Must be available to work weekends and early evenings; may also work special events at tasting room
Has own reliable transportation
Ability to lift 45 pounds repeatedly
Maintains or will acquire MAST 12 certification (WSLCB)
Maintains or will acquire Snohomish County Health Department’s Food Handler’s Permit