Hospitality Assistant (part-time)

Service Corporation International; Saint Petersburg (FL); On-site; USD 18,000 - 21,000; Full time

Job summary

Service Corporation International (Dignity Memorial) is seeking staff to prepare rooms for services, arrange furniture and keepsakes, and assist families during events. You will handle floral displays, serving duties where allowed, and maintain cleanliness throughout the facility.

Role requires physical stamina, the ability to lift up to 50 lbs, and a compassionate, discreet demeanor with families during difficult times. Evening and weekend work is expected.

Qualifications

• High school diploma or equivalent required.
• Food Safety Certificate may be required per state regulations.
• Food and beverage server experience preferred.

Responsibilities

• Prepares rooms for services and events.
• Moves and sets up chairs, tables, easels, podiums, photos and keepsakes.
• Displays floral arrangements and other items up to 50 lbs.
• May arrange caskets and urns.
• Prepares tables for refreshments and serves food where permitted by law.
• Maintains cleanliness, sanitation and organization during events.
• After events, packs up and returns family mementos or arranges delivery.
• Cleans and sanitizes rooms, restrooms, and kitchens.

Skills

Compassion and integrity

Follow instructions

Composure under pressure

Confidentiality

Availability

Lifting 50 lbs

Stamina

Teamwork with diverse groups

Initiative and problem solving

Education

High school diploma or equivalent

Job description

JOB RESPONSIBILITIES

• Prepares rooms for services and events.
• Physically moves and sets up chairs, tables, easels, podiums, photos and other personal keepsakes or mementos of client families.
• Displays floral arrangements that may weight up to 50 pounds, photos, easels, and similar momentous.
• May arrange caskets and urns.
• Prepares table for refreshments, including food, beverage, serving dishes, utensils, and similar that may be provided by catering, family, or company.
• May serve food to guests as permitted by state/local ordinance.
• Monitor and maintain cleanliness, sanitation, and organization during event.
• After event, pack up family mementos and provide to the family upon departure or arrange for delivery.
• Cleans up room ensuring proper disposal of trash as well as care and storage company items.
• Clean, vacuum and sanitize area after events.
• Process Laundry.
• Restock supplies; alert management to low inventory.
• Greet customers in a polite, positive manner.
• Anticipate customers’ needs and respond promptly.
• Accommodates the needs of the family during services or visitation.
• Resolve customer issues and alert management when needed.
• Perform general cleaning, including dusting, vacuuming, sweeping, mopping, and trash disposal.
• Cleans and sanitizes restrooms and kitchen including appliances, surfaces and cabinet interior.
• Replaces burned out light bulbs inside the facility.
• Maintains clean entry doors.
• Sweeps or vacuums exterior entry mats.
• Straightens and rearranges furniture; may spot clean fabrics to remove stains.
• Maintains all facial tissue dispensers and water dispensers; replenishes supplies on an ongoing basis.
• Maintains an adequate supply of kitchen and cleaning supplies; advises management of need to re-order.
• Notifies management of any emergency maintenance issues.

MINIMUM Requirements

• Education: High school diploma or equivalent.
• Certification/License: Food Safety Certificate may be required according to state/province regulations.
• Experience: Food and beverage server experience preferred.

Knowledge, Skills and Abilities

• High level of compassion and integrity.
• Ability to follow instructions given over the phone or in person.
• Ability to maintain composure in challenging situations.
• Ability to maintain confidentiality.
• Ability to work days, weekends and evenings as needed.
• Ability to lift a minimum of 50lbs.
• Ability to stand for long periods of time.
• Ability to work with a diverse group of individuals.
• Ability to take initiative and solve problems (improvise and overcome).

Work Environment

Professional Dress is required when in contact with families.

Work Postures

Continuous periods of time standing.

Physical Demands

Physical effort to push/pull carts, vacuum cleaner and lift serving dishes. Ability to lift and carry up to 50 lbs.

Work Hours

Work is beyond standard business hours, including evenings and weekends.

Job Location

US-FL - St. Petersburg

Postal Code

33710

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. \"SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.