Funeral Attendant (part-time)

Service Corporation International; Sunset Corners (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International in Miami, FL is seeking a compassionate Funeral Services Assistant to support visitation and funeral operations. You will prepare caskets and deceased for ceremonies, assist with transport, greet families, and help with memorial materials and office tasks.

This role requires physical stamina, reliability, and the ability to work evenings and weekends. Training is provided; the team emphasizes respect, confidentiality, and compassionate service to families during

Qualifications

• High School Diploma or equivalent required.
• Ability to communicate with families and staff respectfully.
• Willingness to perform physically demanding tasks.

Responsibilities

• Prepare casket and deceased for visitation or funeral services.
• Assist with lifting deceased when needed and transport casket.
• Set up rooms, chairs, flowers, guest books and memorial materials.
• Greet visitors, provide programs, answer questions, and share information
• May serve as pallbearer and may drive families to cemetery site
• Handle office tasks: answer phones and screen callers
• Maintain reception area, assist with refreshments and supplies
• Data entry of documents into proprietary systems
• Receive deliveries and perform mailroom tasks
• Transport documents, keepsakes and flowers; care for vehicles

Skills

Compassionate communication

Phone etiquette

Data entry

Attention to detail

Confidentiality

Teamwork

Verbal communication

Written communication

Physical stamina

Education

High School Diploma or equivalent

Job description

JOB RESPONSIBILITIES

• Funeral Services: Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways.
• May assist with lifting deceased
• Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn
• Greet visitors, provide programs, answer questions, and provide funeral services information
• May serve as pallbearer
• May drive families to cemetery site
• Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers
• Office Assistance: Courteously answer phones, screen callers, and take first call information
• Notify staff members when appointments arrive and escort guests to appropriate room
• Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming
• Review a variety of documents for accuracy
• Data entry of document information into proprietary systems
• Receive deliveries
• Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task
• Driver and vehicle maintenance: Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family’s residence, care center, or funeral home
• May transport the deceased to funeral home
• Wash, vacuum, and clean vehicles to ensure vehicle is presentable
• Fuels vehicles as necessary; following safety guidelines and expenditure processes

MINIMUM Requirements

• Education: High School Diploma or equivalent
• Certification/License: Valid state issued driver’s license with an acceptable driving record
• Experience: No prior work experience required; Funeral industry experience preferred

Knowledge, Skills and Abilities

• Ability to follow instructions given over the phone or in person
• Ability to use personal computer and type
• Ability to work and communicate effectively with others
• Ability to work with kindness and compassion for the deceased and their families
• Ability to maintain composure in challenging situations
• Good verbal and written communications skills
• Ability to maintain confidentiality
• Ability to work with colleagues to accomplish tasks
• Ability to work evenings and weekends
• Ability to lift up to 50 pounds; push/pull up to 200 pounds

Work CONDITIONS

When considering the work hours associated with this job, the following factors may apply: Work Environment, Work Postures, Physical Demands, Work Hours

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Professional Dress is required when in contact with families
• Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Ability to lift up to 50 pounds; push/pull up to 200 pounds
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

Working beyond "standard" hours, including weekends, nights and holidays

Category (Portal Searching): Operations

Job Location: US-FL - Miami

Postal Code: 33183

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI" refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.