Overview
The Hospitality Aide will provide assigned residents with non-clinical care and services in accordance with directives given by the Charge Nurse. Works under the general direction and supervision of the Charge Nurse.
Responsibilities
- Follow resident assignment schedule as made out by the charge nurse. This requires the ability to be mentally alert and communicate verbally and in writing information regarding the resident’s condition and care.
- Walk with ambulatory residents or push in a wheelchair as required. It also involves the ability to safely perform movements such as pushing, pulling, lifting, bending, kneeling, reaching and lifting in excess of 50 pounds with or without reasonable accommodations. Manual dexterity is required for performing tasks in assisting residents with their personal needs.
- Comb hair and nail care (cannot use clippers) of any residents assigned. Manual dexterity is required for performing tasks in assisting residents with their personal needs.
- Answer call lights in a timely manner, determine if the request does not involve direct care, and then carry out the request. Examples of non-direct care include helping with TV, telephone, getting a personal item for a resident, giving a blanket or pillow, providing a food tray or snack, or refilling water/ice.
- Provide pre- and post-meal grooming, including washing hands and face, and assist to and from the dining room.
- Clean water pitchers and keep fresh water at bedside. Offer water and/or juices several times to residents who request and can drink independently.
- Maintain proper oral hygiene by assisting with setting up to brush teeth, providing denture care and keeping the mouth clean.
- Be alert to residents’ comforts and needs. Answer requests promptly and report to the nurse any needs that exceed your ability.
- Knocks before entering a resident’s room and requests permission to enter the room. Uses tactful, appropriate communications in sensitive and emotional situations. Promotes positive public relations with residents, family members and guests.
- Observe all residents and report anything unusual or abnormal to the Charge Nurse. Ability to safely care for residents in a patient and respectful manner despite resident’s lack of cooperation and/or combativeness.
- Follow safety guidelines. Promptly remove and clean up urine or bowel excretions from floor and other spills or safety hazards.
- Clean wheelchairs, beds, nursing equipment, resident personal hygiene items, and other items as directed. Requires the ability to lift at least 25 pounds and remove assistive devices to clean properly.
- Safely utilize equipment. Report any equipment needing service or repair immediately.
- Participate in emergency fire or disaster drills and other in-service training as scheduled. Must be able to safely ascend and descend stairwells and assist in an evacuation.
- Follow Universal Safety Precautions to protect self, residents and other staff members. Rinse soiled linen in preparation to be sent to the laundry; this involves the capability to withstand strong foul odors and the ability to tolerate wearing necessary personal protective equipment.
- Bring laundry barrels to the laundry room; get linens for beds and make unoccupied beds.
- Bring residents to and from daily activities. Assist with activities going on in the building.
- Clerical functions. Must be capable of maintaining regular attendance in accordance with facility attendance policies. Perform special duties as assigned.
- Promotes positive public relations with patients, residents, family members and guests.
- May be required to perform other duties and tasks as assigned by the Administrator, Director of Nursing and Charge Nurse in accordance with the qualifications and training provided.
Qualifications
- High school diploma or equivalent (GED) is preferred
- Ability to speak clearly and hear well enough to communicate with residents.
- Ability to complete assignments while having constant interruptions.
- At least 16 years of age.