Hospitality Aide

Midwest Health Inc; Overland Park (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

Midwest Health Inc is seeking a Hospitality Aide to provide non-clinical hospitality services to residents in a community setting. The role focuses on guest comfort, dining assistance, and safe, clean environments without direct patient care.

The position emphasizes prompt communication, teamwork with supervisors, and adherence to health, safety, and resident-rights standards within a facility setting.

Responsibilities

• Answer call lights promptly and courteously, and notify the proper personnel of resident needs.
• Pass trays in dining room and to residents confined to their rooms.
• Pass drinking water and ice to residents.
• Strip bed linen and remake beds as directed.
• Report observations and information regarding residents to supervisor, including nourishment intake at meals.
• Help orient new residents to the facility.
• Straighten rooms and label personal toiletries as needed.
• Clean equipment such as bedpans, wheelchairs, IV poles, etc., as directed.
• Monitor compliance with state and federal regulations, including infection control and fire safety.
• Monitor compliance with resident rights by staff and personnel.

Job description

Key Job Duties and Responsibilities

A Hospitality Aide provides hospitality services to community residents that do not require direct patient care.

The following is a general list of key job duties and responsibilities in your position. The list is not to be considered inclusive and you will be required to perform other duties/responsibilities as assigned by an authorized supervisor.

Duties and Responsibilities

• Answer call lights promptly and courteously and notify proper personnel of resident needs.
• Pass trays in dining room and to residents confined to their room.
• Pass drinking water and ice.
• Strip bed linen and remake bed and directed.
• Report observations and information regarding residents to supervisor. Record observations, such as nourishment intake at meal times, as directed.
• Help orient new residents to facility.
• Straighten rooms, to include proper labeling of personal toiletries as needed.
• Clean equipment, to include but not be limited to bedpans, wheelchairs, IV poles, etc., as directed.
• Monitor personal and staff to state and federal regulations, including but not limited to Blood Borne pathogens, infection control, hazardous materials and fire safety.
• Monitor personal and staff compliance to resident rights.

Key Job/Physical Requirements

The following is a general list of key job/physical requirements for your position. The list is not to be considered inclusive and other job/physical requirements may be necessary as deemed by the Community.

• Regular worksite attendance.
• The employee may be expected to perform other duties as assigned. Such duties will be within the training and ability of the employee. The employer reserves the right to modify this job description based upon company needs.
• Employee must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and supervisors.
• Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and other departments.
• Must have basic computer skills.
• If required to operate a motor vehicle for business purposes, must successfully complete the requirements contained in Company’s Motor Vehicles policy.
• Must be able to read, write, speak, and understand the English language.
• Must be able to work beyond normal working hours and on weekends and holidays when necessary.
• Must be able to assist in the evacuation of residents during emergency situations.
• Must be able to perform the essential position functions of the job with, or without reasonable accommodation.
• Employee is required to use a transfer/gait belt or to obtain the assistance of another employee when attempting to assist residents when lifting or carrying objects in excess of 25 pounds. The employee must be aware that during the normal, routine performance of the essential functions, some of the following body movements may occur naturally, although they may not be a requirement of the job.

Primary Physical Requirements:

• Lift up to 10 lbs: Constantly
• Lift 11 to 25 lbs: Constantly
• Lift 26 to 50 lbs: Frequently
• Lift over 50 lbs: Frequently
• Carry up to 10 lbs: Constantly
• Carry 11 to 25 lbs: Occasionally
• Carry 26 to 50 lbs: Occasionally
• Carry over 50 lbs: Occasionally
• Reach above should height: Frequently
• Reach at shoulder height: Constantly
• Reach below shoulder height: Constantly
• Push/Pull: Constantly

Hand Manipulation:

• Grasping: Constantly
• Handling: Constantly
• Torquing: Occasionally
• Fingering: Occasionally

Other Physical Considerations

• Twisting, Bending, Crawling, Squatting, Kneeling, Crouching, Climbing and Balancing are all required.
• Employees may be required to operate and automobile and various games.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the Community.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.