Hospital Unit Secretary - Evening Shift, Patient Services

Swedish Hospital; United States; On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Shift pay premium

On-call pay

Holiday pay

Incentives

Annual raises

Job summary

Swedish Hospital Evanston campus is seeking a Unit Secretary for an Evening Shift (Part Time, 32 hours). You will provide clerical support on the nursing unit, transcribe physician orders, schedule tests, assemble patient charts, and handle calls and messages with a focus on patient comfort.

The role requires at least one year of related experience, proficiency with PC software, and CPR certification. Strong confidentiality and customer service skills are essential.

Qualifications

• One year of experience producing business correspondence and documents, typing and filing.
• Proficiency in the use of personal computer software.
• Time management and organizational skills.
• A high level of customer service.
• Willingness to be trained in proper response to combative or hostile patients.
• Ability to maintain confidentiality of information.

Responsibilities

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served.
• Answers telephone calls, responds to routine inquiries, and relays other calls and messages per hospital standards.
• Promotes patient satisfaction by greeting and directing patients, unit visitors, physicians and other hospital personnel, and maintaining a positive and courteous manner.
• Assures rooms are ready for patient arrival and assists in checking in patients.
• Admits and orients new patients per departmental procedure.
• Assembles and maintains medical charts for unit patients. Disassembles and routes patient charts to appropriate departments upon discharge, transfer or as requested.
• Processes physicians' orders into computer with close review by the assigned RN, and notifies nursing personnel of orders requiring immediate attention.
• Completes appropriate requisition forms and contacts other departments to schedule diagnostic tests, meals, therapies and so forth, consistent with physicians' orders.
• Requisitions and stores approved supplies and linen according to established procedures and maintains storage areas in an organized condition.
• May maintain staff and physician schedules.
• Types letters, reports, tables, forms and the like from rough drafts, handwritten notes, and/or report output. Proofs typed copy for typographical errors and submits items to supervisor for review. May take and distribute meeting minutes.
• Sorts, classifies and files materials, catalogs, and/or records. Updates records and files as necessary.
• Posts department information to records, logs and/or journals in accordance with specific instructions. Checks and verifies data appearing on forms and records and performs routine calculations.
• Generates, reviews accuracy of, and distributes routine reports and lists. Collates and assembles documents for distribution.
• May review unit staff time and attendance records.
• Opens, sorts, and distributes department mail.
• Performs related clerical duties such as scheduling meetings, filing, photocopying, faxing, completing charges, verifying midnight census, entering ADT/Census information, ordering routine unit supplies.
• Responsible for transportation of court documentation as well as other confidential information to and from hospital.
• Calls and participates in codes necessary to the unit's and hospital's safe operation.
• Attends education in-service classes, unit meetings and the like as required.

Skills

Typing

PC skills

Time management

Customer service

Confidentiality

Tools

Microsoft Office

Job description

Swedish Hospital Evanston campus is seeking a Unit Secretary for an Evening Shift (Part Time, 32 hours). You will provide clerical support on the nursing unit, transcribe physician orders, schedule tests, assemble patient charts, and handle calls and messages with a focus on patient comfort.

The role requires at least one year of related experience, proficiency with PC software, and CPR certification. Strong confidentiality and customer service skills are essential.