Hospital Specimen Technician - Day Shift | Growth & Benefits

Quest Diagnostics Incorporated; Covington (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) match

Annual incentive plans

Career advancement opportunities

Education assistance

Vacation and Health/Flex Time

Job summary

Quest Diagnostics Incorporated is seeking a Hospital Specimen Associate for Covington, GA, with a Monday to Friday shift from 10:30 AM to 7:00 PM. The role involves preparing patient specimens in a hospital setting, following pre-analytical processing procedures, and ensuring timely completion of tasks across Quest laboratory testing.

The position emphasizes accuracy, customer interaction, and collaboration with hospital staff and Quest teams.

Qualifications

• 1 - 3 years of working experience
• Medical background preferred, which includes medical terminology applicable to a clinical laboratory
• Previous experience in a hospital laboratory environment preferred
• Data-entry background with abilities to enter 6,000 alphanumeric keystrokes/hour
• Works in a biohazard environment, practicing good safety habits
• Able to sit or stand for long periods

Responsibilities

• Demonstrates proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.
• Knowledge and competency of Hospital LIS system (client specific)
• Print Quest performed testing reports
• Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources
• Responsible for supply ordering processes.
• Performs remote accessioning (pre-accessioning), (client specific)
• Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility.
• Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.
• Responsible for managing inbound calls with a positive client interaction.
• Communicates and collaborates effectively with the hospital laboratory staff, as well as the Quest Diagnostics sales team and other functions in the organization.
• Communicates effectively information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.

Skills

Data entry

Customer service

Microsoft Office

Hospital LIS

Communication

Problem solving

Multitasking

Interpersonal skills

Education

High School Diploma or Equivalent

Tools

LIS software

Quest LIS

Microsoft Office

Job description

Quest Diagnostics Incorporated is seeking a Hospital Specimen Associate for Covington, GA, with a Monday to Friday shift from 10:30 AM to 7:00 PM. The role involves preparing patient specimens in a hospital setting, following pre-analytical processing procedures, and ensuring timely completion of tasks across Quest laboratory testing.

The position emphasizes accuracy, customer interaction, and collaboration with hospital staff and Quest teams.