Hospital Services Coordinator

Iowa Donor Network; North Liberty (IA); Hybrid; USD 64,000 - 80,000; Full time

Benefits offered by this job

PTO (Liberal Paid Time Off)

Health insurance

Vision insurance

Dental insurance

Pet insurance

401K match

Tuition reimbursement

Job summary

Iowa Donor Network in North Liberty, IA, is seeking a Hospital Services Coordinator to build relationships with our hospital partners and improve donation processes.

In this full-time, non-exempt role, you will develop policies, provide education, and perform data analysis to support donation programs across multiple facilities in Iowa. Strong communication and teamwork are essential.

Travel as needed within the state and maintain compliance with safety and vaccination requirements.

Qualifications

• Bachelor’s or associates degree in nursing, social work, paramedic certification, or health care field.
• Or a degree in marketing, public relations, or life science with health care experience.
• Experience in hospital settings preferred.

Responsibilities

• Build relationships with hospital partners in Iowa to develop donation programs.
• Develop hospital policies, provide education, create strategic plans, conduct follow-up and after-action reviews, and perform data analysis.
• Attend team and organizational meetings; support donor services objectives.

Skills

Communication

Relationship building

Teamwork

Independent work

Presentation

Driver's license

Computer skills

Education

Bachelor/Associate degree (healthcare) or related field

Tools

Word processing

Databases

Spreadsheets

Email

Internet tools

Job description

Salary Range: $64,200.00 To $80,200.00 Annually

Organization Overview:

Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.

We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive:

Serve with Heart : We meet our donor families where they are. We are dedicated to providing compassionate service to all.

Drive and Embrace the Future : We are proactive in our pursuit of excellence and work together to continuously evolve with adaptability

Be Clear, Bold, and Respectful : We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better.

Always Own It : we are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments.

Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for.

We offer a competitive compensation package including:

• Liberal Paid Time Off


• Health, Vision, Dental, and Pet Insurance


• 401K Match


• Tuition Reimbursement for Continuing Education


• On-site, Hybrid, and Remote work opportunities based on role requirements

Job Title: Hospital Services Coordinator

Location: Home-Hybrid, North Liberty, IA

Schedule:40 hours/week

Shift : 8 a.m. to 5 p.m., Monday to Friday, with evening and weekend shifts possible based on business need.

Compensation Range : $64,200 - $80,200 annually

*Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position.

Job Title:

Work System:

Promote the Gift

Department/Group:

Hospital and Partner Relations

Reports To:

Manager of Hospital and Partner Relations

Location:

North Liberty

Position Type:

Full-time

Exemption Status:

Non-Exempt

OSHA Category:

II

IDN Culture Statement:

Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.

Position Summary:

This role requires the ability to build relationships and effective and efficient donation processes within hospital systems. We are looking for a Hospital Services Coordinator who is eager to build trusting relationships, advocate for IDN's mission alongside the needs of the hospital to create a culture of donation, and problem solve.

Essential Functions and Performance Responsibilities:

A successful Hospital Services Coordinator will develop and maintain positive relationships with our hospital partners in Mason City, Waterloo, Cedar Rapids, Marshalltown, Cedar Falls, and Oelwein to build comprehensive and high-performing donation programs. Work will include building and maintaining hospital policies, providing education, developing strategic plans, conducting follow up and after-action reviews, and performing data analysis. Engagement at team and organizational meetings is necessary. Hospital Services Coordinators may be required to perform other duties to help meet team or organizational needs and goals.

Position Qualifications and Education Requirements:

Bachelor’s or associates degree in nursing, social work, paramedic certification, or health care field or a degree in marketing, public relations, or life science with one or more years of health care related experience.

Skills and Abilities:

• Communicate effectively with all levels of personnel and represent IDN professionally.


• Effectively present information in small and large group settings in person and online.


• Prepare materials to meet the purpose and the audience.


• Navigate a fast-paced critical care hospital environment.


• Work both independently and as part of a team.


• Develop relationships with clients of diverse backgrounds in all areas of a healthcare organization.


• Take and give direction.


• Maintain a valid driver’s license and personal auto insurance.


• Effectively use computers and computer software including word processing, databases, spreadsheets, Internet tools, and electronic mail.

Physical Requirements:

• Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1 st and COVID vaccine upon required timeline.)


• Require travel to the office and donor hospitals through the State of Iowa.


• Express ideas verbally and convey detailed or important spoken information.


• Receive detailed information through oral and auditory communication.


• Require driving a vehicle under various conditions that may lead to visual and mental fatigue.


• Sit for periods of eight (8) hours or more at a time in an office setting.


• Lift equipment and supplies weighing up to 25 lbs.


• Possible mental and visual fatigue associated with detailed work.


• Work requires stooping, kneeling, reaching, and handling (seizing, holding, grasping, turning or otherwise working with hands).

Organizational Responsibilities:

• It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.


• Employee’s obligation to maintain the confidentiality of information shall survive the termination of employee’s employment with IDN.


• All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an \"at will\" employment relationship.