Hospital Service Technician

Agiliti Health, Inc; Canton (OH); Hybrid; USD 20,664,000 - 28,930,000; Part time

Benefits offered by this job

Health Insurance Options

Short- and Long-Term Disability plans

Flexible Spending Accounts

Health Savings Accounts

Life Insurance Options

Paid Time Off

401K Matching Plan

Employee Discounts

Job summary

Agiliti is seeking a part-time Hospital Service Technician for the 2nd shift to support hospital equipment management. The role requires transporting equipment to patient rooms in ready-to-use condition with required accessories and software, and maintaining professional interactions with hospital staff.

Responsibilities include communicating equipment features to clinical staff, delivering quality service, and preparing equipment per protocols.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience is required; prior hospital setting experience preferred.
• Basic computer skills are required.
• Willing to work flexible hours, including evenings, weekends and holidays.
• Able to lift and/or push up to 75 pounds and stand/walk for long periods.
• Must be able to sustain long shifts and a 24/7 schedule.

Responsibilities

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Confidently communicates with clinical staff on equipment features and functionality.
• Provides quality service, meets quality standards, and achieves customer and company metrics.
• Picks up, cleans, and processes equipment for patient-ready use following company/hospital protocols.

Skills

Customer service

Hospital setting experience

Basic computer skills

Communication skills

Education

High school diploma or equivalent

Job description

This is a PT position for 2nd shift estimated at 28 hours per week and including every other weekend.

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. The HST should be committed to continual improvement of the quality, reliability, and value of our products, as well as the efficiencies of our services. They will be expected to maintain a professional relationship with all hospital staff and other personnel and act as subject‑matter experts of customer service.

What You Will Do in This Role

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
• Provides a quality service, performs to quality standards, and meets both customer and company metrics.
• Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.

What You Will Need for This Role

• High school diploma or equivalent.
• Customer service experience required and prior work experience in hospital setting preferred.
• Basic computer skills.
• Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
• Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

Affiant Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including:

• health insurance options for Medical, Dental & Vision plans
• Short- and Long-Term Disability plans
• Flexible Spending Accounts
• Health Savings Accounts
• Life Insurance Options
• Paid Time Off
• 401K Saving Plan with employer match
• Employee Discounts