Hospital Representative - UPMC Hospitals

Daniels Sharpsmart Inc; Pittsburgh (Allegheny County); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

New hire bonus

Full-time benefits from day one

Job summary

Daniels Health is hiring a Traveling Field Service Representative to support hospital locations in Pittsburgh. You will work with clinical staff to ensure proper healthcare waste segregation, container exchanges, and product servicing across UPMC St.

Margaret and UPMC Children's Hospital locations. The role involves inventory management, routine servicing of products, and coordinating with drivers, operations, sales, and support staff.

Qualifications

• Experience in customer-facing roles or healthcare service environments.
• Ability to perform basic math and record weights accurately.
• Comfort with repetitive tasks and PPE in hospital settings.
• Proven longevity with prior employers.

Responsibilities

• Maintain inventory and perform container exchanges at hospital sites.
• Inspect and service Daniels Health products within assigned facilities.
• Maintain adequate inventory levels at location/department level.
• Communicate clearly with hospital staff and Daniels staff; escalate issues as needed.
• Use company phone to report issues and coordinate with management.
• Stand/walk for extended periods and lift up to 50 lbs; push/pull up to 300 lbs.
• Keep staging areas neat and orderly before leaving the facility.

Skills

Customer service

Basic math

Weight measurement

Stamina

Job description

Daniels Health is offering a $1,000 new hire bonus for joining our amazing team in Pittsburgh!

Daniels Health is searching for a customer service-oriented individual to join us as a Traveling Field Service Representative. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location.

UPMC St. Margaret - 815 Freeport Rd, Pittsburgh, PA 15215 (Mon/Wed/Thurs) UPMC Children's Hospital - 4401 Penn Ave, Pittsburgh, PA 15224 (Tues/Fri)

What will your job involve?

• Working with clinical staff within UPMC Hospitals to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy.
• Inspection and servicing of all Daniels' products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment.
• Maintaining adequate inventory levels of container stock at a location and department level.
• Clear communications and strong relationship management with hospital staff and Daniels staff.
• Communicating and escalating customer issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties.
• Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision.
• Ensuring staging area is neat and orderly after entering and before leaving the facility.
• Standing and walking for a significant part of the day.
• Lifting containers weighing up to 50 lbs.
• Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs.

What are we looking for?

• Willingness to take a 5 panel urine drug screening.
• Willingness to take a 7 year background check.
• Previous experience in a warehouse labor-intensive job (repetitive lifting of 50lbs to 75lb containers!!).
• Basic math and ability to read/record weights accurately.
• Familiarity with weighbridge/scale systems.
• Comfort with repetitive tasks while maintaining quality standards.
• Comfortable standing for extended periods and working in PPE.
• Proven longevity with employers.
• Can-do attitude!! Seeking EVS, Housekeeping, Sterilization Technician Experience!

Why work for us?

Job stability - as an essential service to healthcare we are non-seasonal and recession proof.

Consistent work hours - Monday - Friday (5AM - 2PM).

Benefits - Full time roles are provided benefits, sick leave and vacation leave from day one!!

Permanent position - This is a Full-time permanent role of 40 hours per week!

Competitive salary - This position is offering a set rate (non-Negotiable) of $22.00 per hour!

New Hire Bonus - Get an extra $1,000 after successfully completing your probation period! $22 - $22 an hour.

Who are we?

We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

Daniels Health conducts background checks and drug testing as part of the post-offer hiring process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.