Hospital Receptionist (PRN) - Front Desk & Patient Access

West Oaks Hospital; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Challenging work environment

Competitive compensation

Career development within UHS

Job summary

West Oaks Hospital in Houston, TX is seeking a Receptionist (PRN) to be the first point of contact for patients, visitors and staff. The role involves answering the hospital switchboard promptly, greeting guests, and directing inquiries with a professional, courteous approach.

This facility, part of Universal Health Services, offers a challenging environment with opportunities for career development and competitive compensation.

Qualifications

• Education: High School Diploma or GED required; two years of college preferred.
• Licensure/certifications: CPR and hospital de-escalation certifications required.

Responsibilities

• Answer all incoming calls in a timely and professional manner.
• Greet visitors and provide assistance at entry to the hospital.
• Distribute mail and assist with clerical duties and projects.

Education

High School Diploma or GED

Two years of college (preferred)

Job description

Responsibilities

Receptionist-PRN Opportunity

West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over three decades. Our 176-bed acute care facility is fully accredited and included a 16-bed residential treatment center for adult chemical dependency.We offer a broad range of behavioral health programs for children, adolescents and adults.Treatment is offered at multiple levels of care including inpatient, partial hospitalization and intensive outpatient.

We are available 24 hours a day, seven days a week to assist you and answer your questions about treatment options and insurance coverage. The hospital is easily accessible off the Southwest Freeway near the Galleria.

Visit us online at: https://westoakshospital.com/

West Oaks Hospital is seeking a dynamic and talented Receptionist to join our team of compassionate, dedicated professionals. The receptionist will demonstrate exemplary service excellence and serves as a primary point of contact with Hospital patients, visitors and employees. The receptionist will be responsible for answering the Hospital switchboard in a professional and timely manner; greets and assists visitors; distributes mail to departments; and assists with various clerical duties and projects.

Work Schedule:

Flexibility to cover some additional shifts for vacation requests, personal time off, etc.

Job Duties/Responsibilities:

• Answer all incoming calls in timely and professional manner by the third ring using standardized greeting
• Utilize paging system to page staff and make announcements
• Provide access to patients, visitors and employees upon entry to Hospital. Greet and assist customers. Ensure proper identification is presented and documentation is completed
• Assist with clerical duties and projects as needed

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation
• Career development opportunities within UHS and its 300+ Subsidiaries

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Requirements:

• Education Required: High School Diploma or GED. Two years of college preferred.
• Licensure and certification Required: CPR and hospital de-escalation certifications.
• Experience Required: Prior experience as receptionist desirable. Computer knowledge and healthcare experience a plus.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.