Hospital Receptionist, part time, evenings

Holland Hospital; Holland (MI); On-site; USD 20,000 - 29,000; Part time

Job summary

Holland Hospital is seeking a friendly and professional security receptionist to provide courteous reception services in hospital lobbies. The part-time position offers 42 hours every two weeks with specific weekend and shift rotations, including evening hours.

Responsibilities include greeting patients, visitors and staff, monitoring lobby areas for safety and cleanliness, and coordinating with on-duty Security Staff to relay relevant information.

Qualifications

• High School diploma or GED required.
• Part-time position; 42 hours every two weeks.
• Excellent customer service and communication skills.
• Ability to greet and assist patients, visitors and staff.

Responsibilities

• Greet and assist patients, visitors and staff with way-finding and information.
• Monitor lobbies and report safety or service concerns.
• Maintain clean and professional lobby workspace.
• Communicate with other reception staff and security on duty.

Skills

Customer service

Communication

Team coordination

Education

High School diploma or GED

Job description

Under the general direction of the Director of Support Services and the direct supervision of the Lead Security Receptionist: Provides friendly, competent and professional reception services in an efficient and timely manner to all patients, visitors and staff at the hospital lobbies.

Minimum Education Required

High School Diploma or GED

Job Type

Part Time (42 hours every two weeks)

Shift Length

Wk 1: Sun, Wed-Fri 2:30p-9p

Wk 2

Mon, Wed, Sat 2:30p-9p

Weekend Frequency

Every other weekend

Wage Range

$14.85-$20.80

Required Education

High School diploma or GED

Meet and Greet

• Greets and assists all patients, visitors and staff with way-finding, information and other requests in a friendly, capable and professional manner.

Lobby Oversight

• Monitors hospital lobbies (including entryways and adjoining common space); promptly addresses and reports safety, security, housekeeping, customer service and other concerns that may negatively impact patients, visitors and staff.

Workspace Cleanliness

• Maintains an efficient, professional workspace including: lobby desks, entryways and common spaces.

Reception Communication

• Initiates and maintains communication with other reception positions; is liaison with on- duty Security Staff to communicate relevant information.

Holland Hospital is an Equal Opportunity Employer, please see our EEO policy