Hospital Public Safety Assistant - FT - Varied Shift

Erie County Medical Center Corporation; Buffalo (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Hospital Public Safety Assistant to ensure a safe environment for patients, staff, and visitors. This full-time role involves monitoring clinical areas, assisting in de-escalating situations, and responding to emergencies. Ideal candidates will have a strong understanding of safety practices and the ability to remain calm under pressure. Join a team committed to providing exceptional care and safety in a dynamic healthcare setting, where your contributions will directly impact the well-being of the community. If you are passionate about safety and have the skills to make a difference, this opportunity is for you!

Qualifications

• Good knowledge of safety practices in public buildings and healthcare facilities.
• Ability to remain calm in crisis situations and work various shifts.

Responsibilities

• Assist in providing a safe environment for employees and visitors.
• Monitor individuals and activities to prevent safety violations.
• Respond to emergency situations and investigate incidents.

Skills

Safety and Security Practices

Fire Safety Knowledge

Crisis De-escalation Techniques

Communication Skills

Physical Agility

Education

High School Diploma or Equivalent

Tools

Firefighting Equipment

Job description

Hospital Public Safety Assistant - FT - Varied Shift

Job Category: Security

Requisition Number: HOSPI003311

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• Posted: March 3, 2025
• Full-Time
• On-site

Locations

Showing 1 location

DISTINGUISHING FEATURES OF THE CLASS: The work involves assisting in providing a safe environment for employees, visitors, and individuals being treated and security for the facilities of the Erie County Medical Center Corporation (ECMCC) or any of the offsite facilities or programs. The incumbent patrols clinical areas and monitors individuals, activities, and areas to identify and prevent safety violations and other disorders. In accordance with the New York State Office of Mental Health, the incumbent provides a safe environment for those patients diagnosed with mental illness or considered dangerous to themselves or others and assists in the implementation of treatment goals through positive therapeutic interactions with patients. Work is performed under the direct supervision of a Senior Hospital Public Safety Assistant or other higher-ranking Hospital Public Safety Officer but must exercise judgment in emergency situations or when supervision is not available. Supervision is not a function of this position. Does related work as required.

TYPICAL WORK ACTIVITIES:

1. Observes individuals on campus ensuring that safety policies and procedures are followed;
2. Assists clinical staff in maintaining a therapeutic environment in patient care areas including physically intervening to prevent injury to patient, staff, or visitor;
3. Identifies safety violations and dangerous situations and takes appropriate action to de-escalate, prevent and/or minimize danger;
4. Assists in escorting disorderly persons from premises;
5. Assists in searches in the Behavioral Health environment including common areas and patient rooms;
6. Assists in fire drills, panic alarm testing, and emergency management exercises;
7. Responds to emergency situations;
8. Investigates incidents and events and completes initial reporting of same.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

Good knowledge of the practices and procedures used to provide safety and security in public buildings and healthcare facilities; working knowledge of fire and safety practices; working knowledge of techniques to de-escalate situations; skilled in the use of firefighting equipment; ability to speak clearly; ability to maintain harmonious relations with the public including patients and employees; ability to be firm with visitors, clients, and employees; ability to spend long periods of time standing or walking; ability to remain calm in a crisis situation; willingness to work nights, afternoons, weekends, holidays, or other unusual shifts; confidentiality; tact; courtesy; dependability; strength and agility; capable of performing the essential functions of the position with or without reasonable accommodation.

MINIMUM QUALIFICATIONS:

Graduation from high school or possession of a high school equivalency diploma.

SPECIAL REQUIREMENTS:

1. US Citizenship;
2. Possession and maintenance of Registration as a Security Guard by the New York State Department of State, Division of Licensing Services at time of appointment and throughout duration of appointment (in accordance with General Business Law, Article 7-A, Section 89-f and g);
3. Possession and maintenance of Basic Life Support (BLS) Certification from an ECMCC approved provider before completion of the probationary period and throughout duration of permanent appointment;
4. Completion of New York State Office of Mental Health-Bureau of Education and Workforce Development (BEWD) certified safety program within three (3) months of appointment and participation in annual re-training;
5. Section 424-A of the Social Services Law requires the local social services district to inquire whether the applicant is the subject of an indicated child abuse or maltreatment report on file with the State Central Register of Child Abuse and Maltreatment. All potential employees for this position will be requested to sign the necessary clearance form prior to being advised that they will be hired. Refusal to sign will be cause for automatic non-selection.

NOTE: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.