Hospital Patient Services Clerk 1

Upstate Medical University; United States; On-site; USD 33,408 - 40,833; Full time

Job summary

An established industry player is seeking a dedicated Hospital Patient Services Clerk 1 to join their team. In this role, you will conduct professional interviews with patients, gather and enter essential demographic and insurance data, and ensure the utmost confidentiality. Your organizational skills will be vital as you prioritize tasks in a fast-paced environment while maintaining flexibility to accommodate staffing needs. This position offers a permanent status with a full-time schedule, including evening and weekend shifts, making it an exciting opportunity for those looking to make a difference in the healthcare sector.

Qualifications

• One year of clerical, secretarial, or patient care experience in healthcare.
• Strong customer service and communication skills are essential.

Responsibilities

• Conducting professional interviews and entering patient data.
• Maintaining patient confidentiality and providing information.

Skills

Customer Service

Communication

Organizational Skills

Tools

CAIS

Job description

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Job Summary

Duties include but are not limited to:

1. Conducting a courteous, professional interview with patient.
2. Gathering and entering all demographic and insurance data into CAIS.
3. Obtaining required signatures, distributing forms and patient cards appropriately.
4. Correctly identifying and attaching patient bracelets.
5. Maintaining patient confidentiality.
6. Providing information and directions to patients.
7. Maintaining knowledge of department policies and procedures and ensuring accuracy within established guidelines.
8. Providing schedule flexibility to accommodate staffing needs.
9. Participating in cross-training in other admitting areas.
10. Prioritizing work and handling stressful situations.
11. Performing support functions such as filing and assisting in new employee training.

Strong customer service, communication, and organizational skills are necessary.

Minimum Qualifications

One year of full-time clerical, secretarial, or patient care experience in a healthcare setting.

Work Days

Schedule is based on 40 hours a week, including evening and weekend shifts from 1:30 PM to 10:00 PM.

Message To Applicants

• The NYS Department of Civil Service has expanded the NY HELPS Program, suspending NYS Civil Service Exam requirements for this title during the program.

Position Status: Permanent

Salary: $37,121

Additional Information

Recruitment Office: Human Resources

Executive Order: No state entity may ask for current or prior compensation until a conditional job offer is extended.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Healthcare