Hospital Materials Handler I

Mohawk Valley Health System; City of Utica (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Mohawk Valley Health System in Utica is seeking a Material Handling Associate I responsible for stocking and delivering supplies to all hospital departments, using par-level stocking and department requisitions, with emphasis on good customer service.

Responsibilities include answering calls, processing supply requests, maintaining par-levels, rotating stock, assisting departments, and supporting cycle counts. Requires a high school diploma and strong English communication.

Qualifications

• High School diploma or equivalent.
• Ability to read and communicate effectively in English.
• Good customer service skills.
• Organizational skills to work within a designed time frame.

Responsibilities

• Answers telephone in a pleasant and courteous manner within three rings, identifying self and department, controls frustration with customers as observed by Manager.
• Handles telephone supply requests from calling department in a timely and courteous manner as observed by Manager.
• Directs calls to or takes message for the appropriate individual if unable to answer the question of the caller.
• Accurately maintains par-level locations with adequate supplies as determined by the department needs and communicates changes to supervisor.
• Ensures all par-levels are arranged in an orderly manner, rotates supplies to prevent outdates, and adjusts quantities as department needs change.
• Assists personnel from hospital departments in dispensing supplies or answering questions related to ordering of supplies.
• Ensures that supplies in the stockroom are rotated (first in, first out).
• Assists Inventory Control Clerk with cycle counts monthly as directed by Manager.

Skills

Customer service

Communication

Organization

Time management

Education

High School diploma or equivalent

Job description

Mohawk Valley Health System in Utica is seeking a Material Handling Associate I responsible for stocking and delivering supplies to all hospital departments, using par-level stocking and department requisitions, with emphasis on good customer service.

Responsibilities include answering calls, processing supply requests, maintaining par-levels, rotating stock, assisting departments, and supporting cycle counts. Requires a high school diploma and strong English communication.