Hospital Manager

Mission Pet Health; Tigard (OR); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Teladoc 24/7 access

Discounted veterinary care for your 1

Free Teladoc access

Job summary

Mission Pet Health is seeking a Livewell Hospital Manager to establish and scale a brand-new hospital, building culture, team, and operational rhythm from the ground up. You will partner with the Founding DVM and regional leadership to drive growth, profitability, and exceptional client experience across a nationwide veterinary network.

You will lead talent recruitment, develop a high-performing team, and own the hospital's financial performance while implementing Livewell standards and

Qualifications

• Demonstrated leadership and team-building experience in fast-paced, startup-like environments.
• Strong business mindset with ability to manage P&L, labor, and inventory.
• Excellent communication and organizational skills with the ability to balance execution and strategy.
• Experience managing teams in veterinary, medical, retail, or service environments preferred.
• Startup or de novo growth experience within veterinary medicine strongly preferred.

Responsibilities

• Establish hospital culture, standards, and expectations from day one.
• Develop local marketing strategies and build relationships with community organizations.
• Lead interviewing and hiring for all support roles and foster a growth-oriented team culture.
• Manage P&L, labor costs, and inventory; pursue profitability and efficiency improvements.
• Deliver high-quality client experiences by implementing hospitable, efficient systems.

Skills

Leadership

Growth mindset

Grit

Team development

Financial acumen

Communication

Organizational skills

Veterinary management experience

Startup experience

Job description

Your Impact as a Livewell Hospital Manager

Livewell Hospital Managers are builders. In this role, you will help launch, grow, and stabilize a brand-new hospital from the ground up. This means creating the culture, team, and operational rhythm that define long-term success. This role requires grit, energy, and a strong drive to grow a business in close partnership with your Founding DVM and regional leadership. You aren't just managing a clinic; you are establishing a community landmark.

Your Impact Will Include

• Building the Foundation: You will establish hospital culture, standards, and expectations from day one, implementing Livewell operational playbooks and partnering with the Founding DVM to align medical and business strategy.
• Driving Growth & Community Engagement: You will develop and execute local marketing strategies, building relationships with community organizations and local businesses to champion Livewell’s brand presence and drive visit trends.
• Recruiting & Developing a High-Performing Team: You will lead the interviewing and hiring process for all support roles, building a cohesive, growth-oriented team culture and holding teammates accountable to high performance and behavioral standards.
• Owning the Business: You will manage P&L performance, labor costs, and inventory controls. You will identify and execute opportunities to improve profitability and operational efficiency.
• Delivering an Exceptional Client Experience: You will create systems that support hospitality and efficiency, ensuring high-quality service aligned with Livewell standards and proactively resolving client concerns.

What You'll Bring to the Team

• High energy, enthusiasm, and a strong growth mindset.
• Demonstrated grit, resilience, and the ability to navigate ambiguous start-up dynamics.
• Experience building and developing teams with a positive, culture-focused leadership style.
• Willingness to learn and own financial performance (P&L, labor, inventory).
• Strong communication and organizational skills with the ability to balance execution and strategy.
• Previous management experience in veterinary, medical, retail, or service environments is preferred.
• De novo or start-up experience (specifically within veterinary medicine) is strongly preferred.

How You're Supported

As part of the Livewell and Mission Pet Health family, you are empowered to lead with autonomy while backed by the resources of a nationwide network. We focus on your wellbeing so you can focus on building your team.

Note: Eligibility for specific benefits varies based on role and hours worked.

Competitive Compensation

Highly competitive salary package with performance-based incentives and comprehensive benefits.

Total Wellbeing

Comprehensive coverage options including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Security

Plan for your future with 401k retirement options (with match) and additional financial protection benefits like Life Insurance and Disability coverage.

Professional Growth

Access to extensive leadership development programs and a peer network of experienced Hospital Managers and Operations Directors specializing in de novo growth.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks

Enjoy generous paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 900+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.