Hospital Manager

Mission Pet Health; Colorado Springs (CO); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

PTO package

Health, Dental, Vision insurance

401k with match

Life Insurance

Job summary

Mission Pet Health in Colorado Springs is seeking a dynamic Hospital Manager to lead operations and people management within our CVCA specialty hospital. You will drive business results, manage the P&L, oversee scheduling and billing, ensure OSHA and DEA compliance, and cultivate a culture of high‑quality medical practice and excellent client experiences.

Join a nationwide network with leadership development, and a clear path to advance within veterinary leadership while supporting a dedicated

Qualifications

• Experience leading a veterinary hospital or similar clinical team.
• Proven track record in P&L management and budgeting.
• Strong communication and conflict resolution skills.
• Experience with OSHA/DEA compliance.

Responsibilities

• Recruit, hire, and onboard high-quality teammates.
• Manage P&L, labor costs, and inventory.
• Ensure OSHA guidelines, DEA compliance, and local laws.
• Support DVM team with scheduling and workflow.
• Improve client experience through leadership and communication.

Job description

Eye Specialists for Animals of Colorado Springs invites you to be a key part of our dedicated specialty practice in a beautiful mountain city. We are committed exclusively to comprehensive specialty ophthalmologic care for dogs, cats, and exotic pets, operating under the mission to treat your patients’ eyes like our own. Our intense focus on vision and comfort has earned us significant trust in the Colorado community, reflected in our excellent 4.7-star Google rating. If you are seeking a supportive environment where you can truly focus your skills on advanced specialty medicine, we welcome you to join our network of expert teammates. We know that doing your best work requires a stable, supportive structure. While we operate locally, we are backed by a culture that prioritizes your professional development. We believe in investing in our teammates, ensuring you have clear pathways to grow your career, whether that means achieving your credentialed technician status or moving into a leadership position. You will have access to educational programs and a wealth of internal resources designed to help you succeed in the highly specialized field of ophthalmology. At this specialty referral center, you will be performing and assisting with the highest level of specialty ophthalmologic care available. We function as a partner to general practitioners throughout Colorado, managing complex animal eye diseases that require expert attention. As part of a larger network of specialty hospitals, you will benefit from strong relationships with other internal specialty consultation groups, ensuring a collaborative approach to the most challenging cases. This is an environment built for you to hone your skills and practice truly impactful, advanced veterinary medicine. Colorado Springs offers an unmatched blend of city amenities and stunning Rocky Mountain access. As you settle into this community, you will find yourself surrounded by natural beauty and year-round outdoor opportunities, from hiking and cycling to skiing and exploring iconic Pikes Peak. We are proud to operate in a city that provides a high quality of life, allowing you to achieve excellent work-life integration and truly enjoy the benefits of living in one of the most dynamic regions of Colorado.

Your Impact as a Hospital Manager

We are seeking a dynamic Hospital Manager to lead operations and people management within our fast-paced CVCA specialty hospital. In this pivotal role, you will be responsible for driving business results, managing P&L, and cultivating a healthy, engaged hospital culture focused on quality medical practices. You will serve as the bridge between business strategy and clinical excellence, ensuring our teams have the leadership, resources, and environment they need to provide exceptional cardiac care.

Your Impact Will Include

• People & Culture Leadership: You will recruit, hire, and onboard high-quality teammates, proactively addressing conflict and fostering an engaged work environment. You will hold the team accountable for performance and behavior while organizing effective meetings to keep everyone aligned.
• Financial Management: You will manage the P&L effectively, overseeing labor costs, Cost of Goods (COGS), and inventory. You will participate in budgeting, monitor financial metrics, and ensure on-time delivery of business reports.
• Operational Excellence: You will maintain a safe work environment by monitoring OSHA guidelines, DEA compliance, and all local/federal laws. You will also oversee billing and finance management with associated partner/referral hospitals.
• Supporting the Medical Team: You will support the DVM team through effective coaching, scheduling, and workflow management. You may also perform Veterinary Technician/Assistant duties as needed to support patient care.
• Client Experience: You will partner with clients to ensure a positive experience, proactively addressing concerns and providing leadership to teammates on professional communication and scheduling processes.

What You'll Bring to the Team

• Associate's degree or higher preferred (or relevant work experience).
• Proven experience recruiting, interviewing, and selecting high-quality teammates.
• Previous P&L management experience, including success in driving results and managing labor costs, is preferred.
• Experience leading a diverse workforce in a customer-focused veterinary hospital or retail environment.
• Excellent communication skills with the ability to tailor messages to various audiences (DVMs, field leadership, teammates).
• Conflict management experience and the ability to establish a positive "can do" team environment.

Ready to help us WAG?

We live out our WAG Values on a daily basis, but don’t just take our word for it. Check out the video below to hear directly from some of our teammates on what our WAG Values mean to them: https://www.youtube.com/watch?v=31uRjUrKTx0

Mission Pet Health WAG Values

How You're Supported

As part of the Mission Pet Health family, you are empowered to lead with autonomy while backed by the resources of a nationwide network. We focus on your wellbeing so you can focus on your team.

Work-Life Balance

We prioritize your rest and recharge time with a generous PTO package.

Total Wellbeing

Comprehensive coverage options including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Security

Plan for your future with 401k retirement options (with match) and additional financial protection benefits like Life Insurance and Disability coverage.

Professional Growth

Access to extensive leadership development programs and a peer network of experienced Hospital Managers and Operations Directors.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its hospital teams so they can focus on what matters most: the medicine, their patients, and their team culture. Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.