Hospital Liaison (LPN/CNA/EMT encouraged to apply!)

Rotech Healthcare Inc.; Virginia, Richmond (MN, VA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated Hospital Liaison to facilitate discharge planning for home care services. The role involves coordinating with hospital staff, ensuring safe equipment delivery, and educating patients. Ideal candidates will have strong communication skills, a high school diploma, and a clean driving record. Join a team committed to improving patient care and enjoy comprehensive benefits including health insurance and paid time off.

Benefits

Paid time off

Holidays

401(k)

Employee discounts

Life insurance

Health insurance

Mileage reimbursement

Bonuses

Disability

Legal services

Qualifications

• Employment contingent on background check and valid driver's license.
• Three years related work experience preferred.

Responsibilities

• Coordinate patient referrals and verify insurance.
• Educate patients on equipment use and maintenance.
• Travel to patient homes for setup and delivery.

Skills

Effective communication skills

Accurate math skills

Multitasking

Attention to detail

Self-motivated

Organized

Education

High school diploma or GED

Tools

Microsoft Office

Email

Internet

Job description

Hospital Liaison (LPN/CNA/EMT encouraged to apply!)

life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high-quality medical products, services, and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com.

Overview and Responsibilities

Job Summary

We are seeking a dedicated Hospital Liaison to join our team. You will work with hospital Case Management/Continuing Care staff to plan, coordinate, and facilitate discharge planning for home care services for patients receiving Respiratory and DME services. You will facilitate equipment delivery and setup at discharge and educate patients and caregivers on safe equipment use and maintenance.

Essential Job Duties and Responsibilities

• Follow company policies regarding safety equipment and services
• Assist in resolving customer equipment issues during emergencies
• Implement quality improvement programs to meet standards
• Report vehicle issues affecting safety
• Complete all required paperwork accurately and timely
• Coordinate patient referrals, including insurance verification and follow-up
• Maintain knowledge of products, services, and regulations
• Develop relationships with hospital staff and healthcare providers
• Maintain company vehicle in safe condition
• Prepare and maintain records and logs
• Participate in training seminars and trade shows
• Perform other duties as assigned

Travel

• Travel via company vehicle to patient homes for setup and delivery

Qualifications

Employment contingent on background check, drug screening (if applicable), and valid driver's license with a clean record.

Required Education and Experience

• High school diploma or GED

Preferred Experience

• Medical equipment, billing, or administrative experience
• Three years related work experience
• Knowledge of medical terminology

Skills and Competencies

• Accurate math skills
• Effective communication skills
• Confidentiality and discretion
• Multitasking and attention to detail
• Self-motivated and organized
• Ability to work independently and in a team

Machines and Technical Abilities

• Email, internet, Microsoft Office, office equipment
• Understanding of respiratory equipment and troubleshooting skills

Physical Demands

• Lifting (up to 65 lbs), carrying, sitting, walking, standing, and driving
• Exposure to contagious pathogens

Benefits

• Paid time off, holidays, overtime pay, employee discounts, recognition, bonuses, mileage and phone reimbursement, EAP, 401k, health insurance, HSA/FSA, life insurance, disability, legal services, and health programs

Make the right move and submit your resume today! We review applications and contact qualified candidates. Apply directly through our website. We are an equal opportunity employer, committed to diversity and inclusion.