Hospital Liaison

Lincare-085e31c; Mobile (AL); On-site; USD 38,000 - 48,000; Full time

Job summary

Lincare in Mobile, AL is seeking a Liaison to work with hospital case managers to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge.

This role involves stocking the vehicle daily, visiting facilities, coordinating with centers on O2 discharges, and explaining insurance criteria and documentation requirements to patients.

Education requires a high school diploma or GED, with strong communication skills and basic math ability to support billable paperwork.

Qualifications

• High school diploma or GED or related experience.
• Knowledge of CMS/CMNs documentation and patient reimbursement concepts.
• Ability to read and interpret safety rules and manuals; produce routine reports.

Responsibilities

• Stock vehicle daily with equipment and literature for that day.
• Make rounds to contact case managers at each facility about patient discharge needs.
• Coordinate with center to schedule home set up of equipment for O2 discharges.
• Understand and communicate insurance coverage criteria to case managers and patients.
• Complete setup paperwork daily for equipment delivered.
• Assist with obtaining CMNs and chart notes for billing.

Skills

Communication

Medicare knowledge

Documentation

Public speaking

Math basics

Teamwork

Education

High school diploma or GED

Job description

The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.

Job Responsibilities:

• Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
• Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
• Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
• Understand and communicate coverage criteria to case managers and patients as applicable
• Complete setup paperwork daily for all equipment delivered
• Assist with getting CMNs and chart notes as requested by center daily required for billin

Qualifications.

• Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
• Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Write routine reports and correspondence
• Speak effectively before groups of customers or employees
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Compute rate, ratio, and percent
• Draw and interpret bar graphs
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Deal with problems involving several concrete variables in standardized situations

Education and Experience:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Physical Demands:

The employee must occasionally lift and/or move up to 100 pounds.

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Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans