Hospital Liaison

Serenity Estates; Lincolnshire (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Supportive work environment

Job summary

Serenity Estates in Lincolnshire, IL is seeking a Hospital Liaison to ensure smooth transitions between our assisted living facility and hospital partners. This role requires compassionate, highly organized individuals who can coordinate care and advocate for residents.

You will work with hospital staff and our interdisciplinary team to assess needs, develop care plans, and maintain open communication with families to support quality, dignified care for seniors.

Qualifications

• 2 years of experience in healthcare sales.
• Strong communication, problem-solving, and organizational skills.
• Ability to maintain confidentiality and handle sensitive information.
• A genuine passion for delivering exceptional care and service to seniors.

Responsibilities

• Coordinate with hospital staff to ensure efficient communication regarding resident hospitalizations, discharges, and transfers.
• Assess resident needs and develop personalized care plans with the interdisciplinary team.
• Advocate for residents' rights, dignity, and well-being with empathy.
• Facilitate communication between residents, families, and healthcare providers for continuity of care.
• Participate in quality improvement initiatives to enhance resident experience.
• Build and maintain relationships with hospital staff, physicians, and other healthcare professionals.

Skills

Healthcare sales

Communication

Organization

Job description

Hospital Liaison

About the Role:

Serenity Estates, a nurse-owned and resident-focused organization, is seeking a compassionate and highly organized Hospital Liaison to join our team! As a Hospital Liaison, you will play a vital role in ensuring seamless transitions between our assisted living facility and the hospital. Our commitment to providing exceptional care and compassion is unwavering, and we are looking for a dedicated professional to join our mission.

Responsibilities:

• Coordinate with hospital staff to ensure efficient and effective communication regarding resident hospitalizations, discharges, and transfers

• Conduct thorough assessments of resident needs and develop personalized care plans in collaboration with our interdisciplinary team

• Advocate for residents' rights, dignity, and well-being, promoting a culture of respect and empathy

• Facilitate communication between residents, families, and healthcare providers to ensure continuity of care

• Participate in quality improvement initiatives to enhance the overall resident experience

• Build and maintain strong relationships with hospital staff, physicians, and other healthcare professionals

• $80,000 to 100,00K depending on education and experience.

What We Offer:

• A competitive salary and opportunities for professional growth and development

• A dynamic and supportive work environment that values collaboration and teamwork

• A chance to make a meaningful difference in the lives of our residents and their families

Requirements:

• 2 years of experience in healthcare sales.

• Strong communication, problem-solving, and organizational skills

• Ability to maintain confidentiality and handle sensitive information

• A genuine passion for delivering exceptional care and service to seniors