Hospital Liaison

Lincare Holdings Inc.; Fort Wayne (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Lobby Co in the United States is seeking a Liaison who will interact daily with hospital case managers to deliver and set up oxygen portability, nebulizers, and DME items for patient discharge.

You will educate on insurance criteria, documentation requirements, and programs to help patients meet discharge needs, while stocking vehicles and coordinating with centers.

Qualifications

• Experience liaising with healthcare professionals.
• Strong understanding of insurance criteria.
• Ability to organize equipment and paperwork.
• Excellent communication and daily scheduling skills.

Responsibilities

• Stock vehicle daily with equipment, disposables, setup paperwork, and marketing literature.
• Contact case managers daily at assigned facilities to confirm discharge equipment needs.
• Coordinate with centers on O2 discharges to schedule home setup.
• Explain insurance coverage criteria to case managers and patients.
• Complete daily setup paperwork for delivered equipment.
• Assist in obtaining CMNs and chart notes for billing.

Skills

Communication

Relationship-building

Healthcare knowledge

Scheduling

Tools

CRM software

MS Office

Job description

The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.

Job Responsibilities:

• Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
• Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
• Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
• Understand and communicate coverage criteria to case managers and patients as applicable
• Complete setup paperwork daily for all equipment delivered
• Assist with getting CMNs and chart notes as requested by center daily required for billin