Hospital Guest Services Attendant - Phoenix, AZ

American Parking & Services; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

A rapidly growing company in the hospitality industry is looking for a Hospital Guest Services Attendant in Phoenix, AZ. The role involves providing exceptional customer service, ensuring a welcoming atmosphere, and supporting patients and visitors in their needs. Ideal candidates should have a high school diploma and experience in customer service. With flexible scheduling, comprehensive training, and various growth opportunities, this is an excellent chance to join a nurturing team focused on enhancing hospital experiences.

Benefits

Opportunities for professional development

Flexible schedules

Comprehensive training programs

Referral Incentive Program

Employee discounts on accommodations and dining

Daily cash and digital tips

Qualifications

• Previous customer service or administrative experience preferred.
• Excellent communication and interpersonal skills.
• Ability to handle inquiries and resolve issues effectively.

Responsibilities

• Greet all guests warmly and assist with inquiries.
• Screen visitors and enforce hospital policies.
• Manage phone calls and facilitate connections.

Skills

Communication

Interpersonal skills

Teamwork

Problem solving

Education

High School Diploma or GED

Job description

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Company: Parking Management Company - PMC

Job Title: Guest Services Attendant - Hospital

Position Type: Full-time and Part-time

Pay: $15.00 per hour

Guest Services Hero: Making Every Visit Exceptional

Summary

Join our team and play a vital role in enhancing the hospital experience for patients, visitors, and staff. As a Hospitality Associate, you'll deliver exceptional customer service, ensure a welcoming atmosphere, and contribute to maintaining a safe and secure environment.

Responsibilities

• Warm Welcomes: Greet all guests warmly with a friendly smile and positive demeanor.
• Patient and Visitor Support: Provide clear directions, answer inquiries, and assist with navigating the hospital.
• Security and Access Control: Screen visitors, enforce hospital policies, and uphold security protocols.
• Communication Hub: Manage phone calls, operate paging systems, and facilitate connections between visitors and staff.
• Patient Care Support: Retrieve wheelchairs, promptly deliver gifts, and notify nursing staff of patient needs.
• Administrative Tasks: Assist house supervisors with various administrative duties as needed.
  
  

Qualifications

• High School Diploma or GED preferred.
• Previous customer service or administrative experience is advantageous.
• Excellent communication and interpersonal skills.
• Ability to handle inquiries and resolve issues calmly and efficiently.
• Dedication to delivering exceptional service with empathy and a helpful attitude.
• Strong teamwork and collaboration skills.
  
  

Work Environment

• Fast-paced and dynamic hospital setting.
• Interaction with individuals from diverse backgrounds.
• Possible exposure to various weather conditions.
• Ability to work in a sometimes-noisy environment.
  
  

Physical Demands

• Must be capable of lifting up to 50 lbs.
• Clear vision and ability to hear in various environments.
• Comfortable with prolonged periods of sitting.
• This role is perfect for individuals who are passionate about hospitality, enjoy engaging with people, and thrive in a dynamic environment.
  
  

What you'll receive: Competitive Pay: $15.00

Benefits That Matter

• Opportunities for professional development and advancement within the company.
• Growth opportunities within the company.
• Flexible schedules to accommodate your lifestyle.
• Comprehensive training programs and ongoing support.
• Referral Incentive Program.
• Exciting lifestyle benefits, rewards, and recognition.
• Employee discounts on accommodations, dining, and other services.
• Daily cash and digital tips for tipped positions.
• Employee uniforms for hourly field positions.
• And more!
  
  

How To Apply

If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you!

Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family.

About Parking Management Company (PMC)

PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.

Our mission is to build strong relationships with clients through the highest standards of customer service.

For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com.

Eeo/Ada

Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990.

PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.

Note

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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