Hospital Gift Shop Assistant Manager — Lead with Heart

Lori's Gifts, Inc.; New Haven (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Commuter Benefits

Generous Employee Discounts

Job summary

Lori’s Gifts, a hospital gift shop retailer, seeks an Assistant Store Manager to lead a compassionate team and deliver exceptional guest experiences. You’ll oversee daily operations, support merchandising, training, and scheduling while maintaining service standards in a hospital setting.

Responsibilities include opening/closing, POS transactions, inventory awareness, and adhering to policies. The role requires flexibility for evenings, weekends, and holidays and a commitment to safety and

Qualifications

• High school diploma or GED.
• Minimum one year of experience in retail, hospitality, or customer service.
• Demonstrated leadership or supervisory experience preferred.
• Ability to lift up to 30 lbs and stand for extended periods.
• Regular and predictable attendance is an essential requirement.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service with warmth and attentiveness.
• Maintain merchandising standards and support sales growth.
• Monitor inventory levels and communicate restocking needs.
• Follow visual merchandising and promotional guidelines.
• Uphold operational procedures and company policies.
• Accurately process transactions using POS systems; may handle bank deposits.
• Assist in scheduling, training, and coaching team members.
• Independently open and close the store.
• Perform other duties as assigned.

Skills

Leadership

Customer Service

Retail Operations

Shift Scheduling

Communication

Education

High school diploma or GED

Tools

POS Systems

Job description

Lori’s Gifts, a hospital gift shop retailer, seeks an Assistant Store Manager to lead a compassionate team and deliver exceptional guest experiences. You’ll oversee daily operations, support merchandising, training, and scheduling while maintaining service standards in a hospital setting.

Responsibilities include opening/closing, POS transactions, inventory awareness, and adhering to policies. The role requires flexibility for evenings, weekends, and holidays and a commitment to safety and