Hospital Front Desk Specialist (Float)

Clinical Labs Of Hawai'i, LLP; Hilo (HI); On-site; USD 32,000 - 42,000; Full time

Job summary

Clinical Laboratories of Hawaii, LLP, a Sonic Healthcare USA partner, seeks a Receptionist Float to support hospital laboratory and patient service centers. You will answer calls, greet patients, schedule drug screens, and coordinate courier tasks while floating between sites on varied shifts.

Requirements include a high school diploma, basic computer skills (Word/Excel), and a professional, customer-focused demeanor.

Qualifications

• High School Diploma or equivalent.
• Minimum one year of office experience preferred.
• Computer literacy in Microsoft Word and Excel.
• Pleasant personality and professional demeanor.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Answers all incoming phone calls and directs them to the proper department accurately and in a timely manner.
• Greets walk-in clients ensuring prompt service.
• Makes appointments for drug screen donors.
• Handles all calls for courier service in the absence of the courier dispatcher as applicable.
• Enters patient demographic information into computer system as applicable.
• Processes medical/laboratory requisitions as required.
• Maintains front office area to present a clean and professional environment.
• Adheres to established safety, confidentiality, compliance and legal requirements.
• Attends all mandatory in-service training as required by hospital administration, as applicable.
• Performs other duties as assigned.

Skills

Customer service

Phone etiquette

Data entry

Microsoft Word

Microsoft Excel

Professional demeanor

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Clinical Laboratories of Hawaii, LLP, a Sonic Healthcare USA partner, seeks a Receptionist Float to support hospital laboratory and patient service centers. You will answer calls, greet patients, schedule drug screens, and coordinate courier tasks while floating between sites on varied shifts.

Requirements include a high school diploma, basic computer skills (Word/Excel), and a professional, customer-focused demeanor.