Hospital Delivery Technician

01 Vitalant; Tempe (AZ); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with match

Tuition assistance

Wellness resources

Paid time off and holidays

Employee recognition

Exclusive employee offers

Job summary

Vitalant is seeking a Hospital Delivery Technician in Tempe, AZ to transport blood products between Vitalant locations and hospital partners. The role involves handling temperature-sensitive products, maintaining chain of custody, and providing professional service with time-sensitive deliveries.

The position supports patient care by ensuring safe and timely deliveries, often requiring evening and weekend hours.

Qualifications

• High school diploma or GED required.
• Valid driver's license and good driving record required.
• Strong customer service and communication skills preferred.
• Ability to accurately complete required documentation and use basic computer or mobile technology associated with deliveries.
• Ability to work the schedule associated with the position, which may include weekends, holidays, evenings and/or on-call responsibilities depending on location.
• Ability to perform the physical requirements of the position, including lifting, carrying, loading and unloading blood products, coolers, supplies and related materials. Packages can weigh between 40-50 lbs.

Responsibilities

• Pick up, verify and deliver routine, time-sensitive and STAT blood product orders, ensuring correct products, documentation and destination information while meeting established delivery requirements.
• Maintain proper handling, chain of custody and temperature-control requirements for blood products throughout transportation to ensure product quality, safety and regulatory compliance.
• Safely load, secure and unload blood products, supplies and equipment, following standard operating procedures and delivery confirmation processes.
• Accurately document and track deliveries, pickups and transportation activities using established systems while maintaining confidentiality, professionalism and attention to detail.
• Communicate and collaborate effectively with hospital staff, Distribution teams and other internal partners to coordinate deliveries, manage changing priorities and provide excellent customer service as a Vitalant representative.
• Operate Vitalant vehicles safely by performing routine vehicle inspections, following traffic laws and safety requirements, and adapting to changing routes, weather, traffic conditions and urgent delivery needs.

Skills

Valid driver's license

Customer service

Documentation

Flexible schedule

Physical stamina

Education

High school diploma or GED

Job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 2 (United States of America)

Job Description:

Schedule: Tuesday-Saturday 1400-2230

Salary: $16.40-17.46 + Shift Differentials for Evening and Weekend Shifts

At Vitalant, our Hospital Delivery team plays a critical role in ensuring hospitals and healthcare facilities receive the lifesaving blood products their patients depend on. As a Hospital Delivery Technician, you’ll safely and accurately transport blood and blood products between Vitalant locations and hospital partners throughout the service area. More than a traditional driving or courier role, you’ll serve as a direct representative of Vitalant, handling temperature-sensitive products in a highly regulated healthcare environment while providing dependable, professional service and responding to time-sensitive needs.

As a Hospital Delivery Technician, your impact is Vital! Every delivery supports patient care, whether supplying blood for routine treatment, scheduled procedures or urgent situations such as trauma, surgery or other serious medical conditions. Hospitals rely on Vitalant to provide safe, accurate and timely delivery of blood products, and Hospital Delivery Technicians are an essential part of that mission. While you may never meet the patients you help, the work you do every day can have a direct impact on saving and improving lives throughout your community.

Required Qualifications

• High school diploma or GED required.
• Valid driver’s license and good driving record required.
• Strong customer service and communication skills preferred.
• Ability to accurately complete required documentation and use basic computer or mobile technology associated with deliveries.
• Ability to work the schedule associated with the position, which may include weekends, holidays, evenings and/or on-call responsibilities depending on location.
• Ability to perform the physical requirements of the position, including lifting, carrying, loading and unloading blood products, coolers, supplies and related materials. Packages can weigh between 40-50 lbs.

What You’ll Do

Every delivery you make supports a hospital and ultimately a patient who may be waiting for the blood products you’re transporting. In this role, you will:

• Pick up, verify and deliver routine, time-sensitive and STAT blood product orders, ensuring correct products, documentation and destination information while meeting established delivery requirements.
• Maintain proper handling, chain of custody and temperature-control requirements for blood products throughout transportation to ensure product quality, safety and regulatory compliance.
• Safely load, secure and unload blood products, supplies and equipment, following standard operating procedures and delivery confirmation processes.
• Accurately document and track deliveries, pickups and transportation activities using established systems while maintaining confidentiality, professionalism and attention to detail.
• Communicate and collaborate effectively with hospital staff, Distribution teams and other internal partners to coordinate deliveries, manage changing priorities and provide excellent customer service as a Vitalant representative.
• Operate Vitalant vehicles safely by performing routine vehicle inspections, following traffic laws and safety requirements, and adapting to changing routes, weather, traffic conditions and urgent delivery needs.

Benefits

When you join Vitalant, you’ll experience a career built on purpose, an organization created to care and a team committed to making a difference together. Our total rewards package will support you, your family, and your future with:

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement savings with 5% company match
• Tuition assistance and professional development opportunities
• Employee assistance and wellness resources
• A commitment to work-life balance through generous paid time off, paid holidays, and wellness-focused benefits.
• Health savings and flexible spending accounts
• Employee recognition and service award programs
• Discounted event tickets, gym memberships, Hinge Health support, and exclusive employee offers.

What We’re Looking For

You don’t necessarily need previous healthcare or blood banking experience to be successful in this position. Many of the skills needed for this role can come from professional driving, courier services, delivery, transportation, logistics, customer service, healthcare support or other jobs where reliability and attention to detail are important.

Successful Hospital Delivery Technicians are typically people who:

• Are dependable and understand the importance of being on time in a healthcare environment.
• Have a strong commitment to safe and responsible driving.
• Provide friendly, professional customer service.
• Are comfortable driving for extended periods and navigating throughout the service area.
• Can remain calm and focused when responding to urgent or time-sensitive requests.
• Have strong attention to detail and understand the importance of delivering the correct products to the correct location.
• Can consistently follow detailed procedures and documentation requirements.
• Are comfortable working independently while remaining connected to a larger operational team.
• Can adapt to changing routes, traffic, weather and hospital needs throughout the shift.
• Take pride in knowing that their work directly supports hospitals and patient care.

Location:

1524 West 14th Street#120Tempe, AZ 85281

Job Category:

Distribution Services

Contact Information:

[e-mail]

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.