Hospital ConciergeTH16 West Medicine UnitEvening Shift 35 Hours

NYU Langone; New York (NY); On-site; USD 57,000 - 70,000; Full time

Job summary

NYU Langone Health seeks a Hospital Concierge for the West Medicine Unit on the Evening Shift (35 hours). The role supports patient care activities, maintains records, coordinates with unit staff, and ensures timely communications with the care team, patients, families and visitors.

The ideal candidate has a high school diploma, strong computer skills, and excellent interpersonal abilities. Bilingual skills are a plus; training aligns with NYU Core Values and a commitment to high-quality patient

Qualifications

• High school diploma or equivalent.
• Computer literacy including keyboard input, data entry, email, intranet usage.
• Excellent interpersonal and communication skills.
• Creative problem solving and ability to work under supervision.

Responsibilities

• Greet and check-in arriving patients to support nursing unit operations.
• Coordinate activities with unit staff and other departments.
• Communicate clearly and timely with health care team, patients, families and visitors.
• Triaging/answering calls and assisting with patient concerns via MyWall.
• Work under direct supervision and uphold NYU Core Values in all tasks.

Skills

High school diploma

Computer literacy

Interpersonal skills

Effective communication

Problem solving

Education

High School diploma

Job description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

Position Summary:

We have an exciting opportunity to join our team as a Hospital Concierge-TH16 West Medicine Unit-Evening Shift (35 Hours).

In this role, the successful candidate Support the patient care activities of the nursing unit through maintenance of patient records, supplies, and the environment; coordinates activities with unit staff and other departments; demonstrates clear, concise, accurate and timely communications with members of the health care team, patients families and visitors; incorporates NYU Core Values in all aspects of job performance.

Job Responsibilities:

• Support the patient care activities of the nursing unit through timely greeting and check-in of arriving patients;
• Coordinates activities with unit staff and other departments
• Demonstrates clear, concise, accurate and timely communications with members of the health care team, patients, families and visitors.
• Performs service functions including, but not limited to triaging/ answering calls/
• Assisting with concerns and use ofMyWall.
• Works under direct supervision; incorporates NYULH Core Values in all aspects of job performance.

Minimum Qualifications:

To qualify you must have a High school diploma or the equivalent. Competence: Computer literacy including but not limited to keyboard facility, data entry, knowledge of email, use of hospital intranet, multiple telephone line experience and etiquette. Evidence of excellent interpersonal skills, effective communication skills both in person and on the telephone, and creative problem solving.

Preferred Qualifications:

Clerical, customer service, communcations-related experience desirable. Bilingual desirable.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $63,521.13 - $63,521.13 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.