Hospital Communications & Emergency Dispatch Operator

Mount Sinai Medical Center; New York (NY); On-site; USD 36,000 - 39,000; Full time

Job summary

Mount Sinai Medical Center is seeking a switchboard operator to relay incoming calls and page physicians and staff under general supervision. The role includes handling emergencies such as Team 7000, coordinating emergency communications, and directing calls as needed.

Responsibilities include providing directory information, transferring calls, and supporting emergency preparedness notifications in alignment with hospital policies and patient care standards.

Qualifications

• High School/GED required.

Responsibilities

• Operate switchboard and route incoming calls to appropriate departments.
• Initiate all emergency calls including Team 7000, Fire Alert and Message One Notifications.
• Provide directory information to internal and external inquiries as required.
• Operate the page position and complete the Evening/Weekend On-Call Physician Sign-In form.
• Perform other related duties.

Skills

Switchboard operation

Emergency communications

Directory assistance

Education

High School / GED

Job description

Mount Sinai Medical Center is seeking a switchboard operator to relay incoming calls and page physicians and staff under general supervision. The role includes handling emergencies such as Team 7000, coordinating emergency communications, and directing calls as needed.

Responsibilities include providing directory information, transferring calls, and supporting emergency preparedness notifications in alignment with hospital policies and patient care standards.