Hospital Billing Senior Analyst

Intermountain Health; Broomfield (CO); Remote; USD 83,000 - 131,000; Full time

Benefits offered by this job

PEAK program education support

Job summary

Intermountain Health is seeking a Senior Analyst to support and optimize healthcare applications across the lifecycle, including EHR, billing, and vendor integrations. The role involves planning, configuring, and mentoring others while driving best practices and standards in application deployment and support.

Candidates should have a Bachelor’s degree in IT/healthcare or related field, or substantial experience with Epic applications and related processes.

Qualifications

• Bachelor’s degree in information technology, healthcare, business, or related field.
• Or actively working towards a Bachelor’s Degree with nine years of professional experience.
• Epic certification experience or willingness to obtain certification.

Responsibilities

• Documents and recommends workflow changes and designs to support business requirements.
• Partners with external vendors to support third‑party applications, integration and troubleshooting.
• Solves incidents and problems per service levels and standards.
• Serve as PM for mid‑size projects and coordinate multiple teams.
• Develop and maintain testing plans and scripts for system outputs.

Skills

Microsoft Office Suite

Project management

Healthcare IT knowledge

Vendor coordination

Education

Bachelor’s degree in information technology, healthcare, business, or related field

Active pursuit of a Bachelor's Degree with nine years of professional experience

Tools

Excel (pivot tables)

Visio

Project

PowerPoint

Word

Job description

Peaks Regional Office

Full time

R183438

Job Description

This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support.

(e.g., electronic health records, Hospital Billing and collections, Home Health and Hospice Billing Collections, vendor integrations and other duties)

We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states:

• California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia, Vermont, Washington.

This position is fully remote with some travel required for quarterly visits - possible Epic training. | Schedule: Monday - Friday, 8AM - 5PM

*Prefer candidates with experience in Hospital Billing Resolute, Hospital Billing Claims, Home Health or Hospice billing

The senior analyst is responsible for providing advanced technical support, configuration, integration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning).

The senior analyst may also manage small and mid-sized projects related to these applications and their technologies and will help plan and execute projects. The senior analyst will mentor other analysts and is expected to contribute to the development of best practices and standards for application configuration, deployment, support, archival, and decommissioning.

Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervision

Essential Functions

• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
• Solves common and complex issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serve as PM and complete PM functions for mid-size projects with multiple teams
• Performs quality review of team build
• Collaboratively works with peers, internal and external stakeholders, and vendors
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Oversees configuration of electronic and mechanical hardware with software products to meet the functional criteria of client specifications
• Develop and understands business reporting needs for end users
• Participates in on-call and command center responsibilities
• Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity
• Attends and participates in team, project and department meetings to increase awareness and information flow
• Works with requestor to understand the problem, creating a clear and defined objective for the project and then completes the business case documentation
• Help stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable.
• Aggregate applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups. Ensure that resources are available to work on priorities and align to appropriate strategies.
• Aggregate of equipment/hardware/data connection forecasts and mapping of new construction/reconstruction projects, create cost estimates and comparisons of new construction and reconstruction projects and assists with application assessment of new construction and reconstruction projects, if applicable
• Provides Capital Planning with cost of equipment, infrastructure information. Leads in procurement and coordination of DTS equipment of construction and reconstruction project. Supply field teams with lists and mapping of equipment and data connections for projects, if applicable

Skills

• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
• Possesses in-depth business and application knowledge and experience
• Knowledge of system analysis and operating systems
• Skilled in assessing needs and determining through documentation what the best approach might be
• Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
• Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, correspondence, and process documents
• Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public
• Demonstrates knowledge of project management and control

Preferred Qualifications

Education

Bachelor’s degree is required in information technology, healthcare, business, or related field.

or, actively working towards a Bachelor’s Degree with nine years of professional experience

Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OR

Experience

Four (4) years of work experience, or actively working towards a Bachelor’s Degree with six years of experience in related areas

Will be required to certify on one or more Epic applications and maintain certification

Requirements

• Operate computers and other IT equipment requiring the ability to move finger and hands
• See and read computer monitors and documents
• Remain sitting or standing for long periods of time to perform work

Location

Peaks Regional Office

Work City: Broomfield

Work State: Colorado

Work Hours

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$39.97 – $62.91

Benefits

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Other Information

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100 learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!