Hospice Team Coordinator

Angels Care Hospice; Lubbock (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous PTO

Extensive Training

Health, Dental & Vision benefits

Company-Matched 401(k)

Internal Promotion

Job summary

Angels Care Hospice is seeking a Team Coordinator to oversee agency operations, billing accuracy, and staff training across multiple locations. You will manage personnel files, assist the Executive Director, and ensure compliance with regulatory requirements.

The role emphasizes training, coordination with departments, and efficient administrative workflows. Career growth and internal promotion are highlighted as part of the company culture.

Qualifications

• Minimum two years of business operations experience including one year of supervisory experience.
• LPN and/or RN license preferred.
• Hospice care experience preferred.
• Demonstrates ability to supervise and direct personnel.
• Ability to deal tactfully with staff and vendors.
• Knowledge of corporate business management.
• Ability to compute statistics and understand basic accounting (billing, A/P, A/R).
• Knowledge of computer systems including printers, data processing, word processing and spreadsheets.

Responsibilities

• Manage single or multiple agencies' business activities including Hospice Intake functions.
• Maintain personnel files and regulatory compliance; assist ED in training and staff support.
• Oversee billing processes and ensure timeliness and accuracy.
• Coordinate with IT on system problems and repairs.
• Submit invoices for payment weekly and communicate with vendors as needed.
• Provide orientation and training to staff on company procedures and billing software.

Skills

Business operations

Supervisory experience

Healthcare familiarity

Billing awareness

Administrative coordination

Education

LPN license

RN license

Tools

Forcura

Job description

Angels Care Hospice is different. Our nurses are not just another ‘employee number’ to us. We strive to be an industry leader and a destination for nurses who are looking for a long-term career with a company that supports them and their professional goals. With over 80 locations & growing, we are always looking for quality nurses to join our team.

Angels Care Hospice is Nationally Recognized as a ‘Great Place to Work’!

What we offer:

• Generous Paid Time Off
  • The flexibility of our PTO plan allows you to set your own priorities & use it for any number of events in your life.
• Extensive Training
  • We encourage you to continue your professional development. Angels Care offers access to CEU portals at zero cost to you.
• Full Health, Dental, & Vision Benefits (Available 1 st Month)
  • We offer comprehensive & competitive medical and dental benefits. There are multiple options for you to choose from so you can select a plan that works best for you.
• Company-Matched 401(k)
  • We care about your financial well-being and help contribute & plan for your future retirement goals.
• Angels Care has an ‘Internal Promotion’ first mentality. We want you to grow your career with us!

About the position:

The Team Coordinator manages single/ multiple agencies business activities including the Hospice Intake’s functions. The Team Coordinator will be responsible for management of all personnel files and completed contents. He/she will assist the Executive Director in training and the special needs of support staff.

Job Functions:

• Responsible for timeliness and accuracy in the billing process through direct involvement and coordination with Executive Director
• Monitors agency data processing functions to ensure data integrity related to billing, corporate and state/federal reporting requirements.
• Processes and follows up on physician orders to ensure they are signed in a timely manner.
• Review and follow up on unsigned orders in Forcura.
• Follow up and fax any unsuccessful faxes in Forcura.
• Verifies receipt of signed documents and entry of medical release codes.
• Processes Missed Visits.
• Review/Edit/Approve Supply Requisitions and mark as delivered.
• Process all coordination note workflow timely and correctly.
• Process all administrative tasks timely and correctly.
• Process all patient related tasks workflow timely and correctly.
• Responsible for the orientation and training of selected staff to ensure their knowledge of agency business operations and billing software procedures.
• Provides education and training to agency staff related to company resource material.
• Ensures supportive services are available to personnel.
• Assists with coordination with other departments, services, and senior management, as appropriate.
• Ensures adequate space, equipment and supplies are available.
• Collaborates with agencies and vendors for effective management of services.
• Maintains working knowledge and understanding of Company policies and procedures.
• Creates, maintains, organizes, and audits employee, vendor, and physician personnel files to ensure compliance with regulatory standards. Promptly works to correct any discrepancies.
• Provides Executive Director/Patient Care Manager with ample notice of upcoming personnel anniversaries for completion of annual requirements and all relevant paperwork.
• Accountable for ensuring compliance with all new and current employee documentation required by Human Resources and regulatory agencies for maintaining employment within the organization including, but not limited to, I-9 compliance, professional licensure, background checks and all other documents related to employment.
• Performs new hire HR orientation and completes all HR functions of the agency.
• Communicates with IT Department regarding system problems, repairs, and troubleshooting as needed.
• Submits invoices for payment to AP weekly and mails denial letters to vendors once approved by Executive Director

Qualifications:

• A minimum of two (2) years business operations experience which must include one (1) year of supervisory experience in business, preferable in a healthcare setting, preferred.
• LPN and/or RN license Preferred
• Hospice care experience preferred.
• Demonstrates an ability to supervise and direct personnel
• Has an ability to deal tactfully with staff and vendors
• Has knowledge of corporate business management
• Ability to compute statistics, understand basic accounting principles, including billing, accounts payable, and accounts receivable
• Knowledgeable in computer systems including printers, data processing, word processing and spreadsheet applications
• Working knowledge of hospice regulatory standards or willingness to learn

We are an equal opportunity employer. All qualified applicants will receive consideration foremploymentwithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.