Hospice Social Services Manager

Hospice of the North Coast; Encinitas (CA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Matching 401K plan

Free Life Insurance/LTD plan

Continuous professional and clinical培训

Generous PTO accrual

Holiday Pay

EAP - Employee Assistance Program

Small service area

Job summary

Hospice of the North Coast is seeking a Social Services Manager to lead the psychosocial and spiritual services team on-site in California. The role combines clinical oversight with administration to ensure compassionate, compliant care for patients and families.

The position requires a master’s degree in Social Work or MFT, an active LCSW or eligibility, and prior supervisory experience in hospice or related settings. Strong leadership and communication are essential.

Qualifications

• Masters degree in Social Work or MFT required.
• LCSW license or eligibility.
• Supervisory experience in hospice or similar care setting.
• Excellent communication and leadership skills.

Responsibilities

• Oversee Psychosocial and Spiritual Services to align with policy.
• Supervise social workers and care advocates; provide training.
• Participate in hiring, onboarding, and performance evaluations.
• Contribute to QAPI activities and cross-team collaboration.

Skills

Supervisory experience

Administration

Communication skills

Empathy

Budgeting

Education

Master's degree in Social Work or MFT

Job description

JOIN A TEAM THAT IS COMPACT IN SIZE YET LARGE AT HEART.

Hospice of the North Coast hires passionate individuals eager to join our agency's mission: to deliver compassionate and personalized care to patients and their families during end-of-life transitions. We hire individuals who thrive on playing a meaningful role in someone's life. They are caring professionals and administrative staff who take pride in serving as advocates for each and every patient and who feel fulfilled being part of a very intimate stage of life. Collectively we serve patients, their families, and the community.

Are you looking for a fulfilling role that allows you to make a meaningful impact every day?

Social Services Manager – Full Time – On-site

The Social Services Manager fills a management position with both clinical and management responsibility for his/her team; serves as liaison to and conduit between the Director of Patient Care Services, clinical staff on his/her respective team, patients and their families, and the community. The Social Services Manager conducts psychosocial assessments and evaluations and provides emotional counseling to patients/families and participates in the implementation of clinical policies and procedures; and carries out the organization's purposes in a manner consistent with the goals, objectives, and established policies. Works in conjunction with the Director of Patient Care Services to oversee and implement day-to-day operations and program planning. The Social Services Manager provides supervision, direction, and education to the Social Services Team which includes social workers and care advocates, serving patients in both the hospice and palliative care programs.

REPORTS TO

Director of Patient Care Services

SUPERVISES

Social Workers & Spiritual Counselors

QUALIFICATIONS

Education

Masters degree in Social Work or Marriage and Family Therapy from a school accredited by the Council on Social Work Education

Credentials

Certified, licensed, or registered as appropriate. L.C.S.W. Required

Experience

Supervisory experience in hospice, long-term care, hospital and/or home health care

Core Competencies

Demonstrates competence in administration, supervision and training functions. Excellent written and verbal communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team

Other

Valid driver's license, reliable transportation and auto insurance.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

The role oversees the Psychosocial and Spiritual Services Departments by enforcing policies, guiding team members, and ensuring care aligns with the MVI and HNC Way Model. It includes supervising staff in assessing patient and family needs, reviewing documentation for quality and compliance, and holding regular case consultations with social workers and care advocates. The position supports hiring, onboarding, performance evaluations, and provides ongoing training while keeping open communication with the DPCS on productivity, audits, and overall departmental functioning. It collaborates to integrate psychosocial services into the broader agency, maintains safety awareness, and builds relationships with community organizations. The role also participates in QAPI activities, attends meetings and trainings, stays current through continuing education, and may carry a small patient caseload when needed to support census demands and prevent service gaps.

EXCELLENT BENEFIT PACKAGE INCLUDES

• **Health insurance coverage, Medical/Dental/Vision 100% paid by employer
• **Matching 401K plan
• **Free Life Insurance/LTD plan
• **Continuous professional and clinical training
• **Generous PTO accrual
• **Holiday Pay
• **EAP - Employee Assistance Program
• **Small service area

Hospice of the North Coast is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") , including, but not limited to, veteran status, race, color, sex, religion, gender identity, national origin or disability status.

Disclaimer: For all our employees, we conduct pre-employment drug and physical tests, as well as background checks that include criminal records, employment history, education verification, and an OIG exclusion review.