Hospice RN Team Lead & Care Coordinator

Emmanuel Hospice; Grand Rapids (MI); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Mileage reimbursement

Generous paid time off

Medical, Dental, Vision from Day One

403(b) plan with match

Employer paid Life and Short-term Dis

Self-care coaching + EAP

Company tech provided (laptop/iPad, 0)

Job summary

Emmanuel Hospice is seeking an experienced and compassionate RN Clinical Team Coordinator to provide leadership and operational oversight for interdisciplinary hospice care teams in Grand Rapids, MI. This role ensures exceptional patient care, regulatory compliance, and staff development while coordinating across disciplines.

The ideal candidate holds Michigan RN licensure, a BSN preferred, at least 5 years in healthcare with hospice experience, and proven leadership.

Qualifications

• Valid Michigan licensure as a Registered Nurse (RN), BSN preferred.
• Minimum of 5 years of healthcare experience with hospice experience preferred.
• Previous leadership, management or supervisory experience preferred.
• Proficiency with Electronic Medical Records (EMR) systems and Microsoft Office applications.

Responsibilities

• Oversee daily clinical services to ensure timely patient care and appropriate utilization of clinical resources.
• Monitor staffing coverage, visit completion, and workflow challenges, addressing operational issues promptly and effectively.
• Partner with Scheduling to maintain adequate staffing and optimize clinical productivity.
• Lead daily team prioritization and staff performance efforts to support quality care, service excellence, and productivity goals.
• Ensure consistent implementation of individualized care plans and adherence to hospice standards across interdisciplinary teams.
• Facilitate and lead Interdisciplinary Team (IDT) meetings.
• Promote accountability, timely care and communication, high-quality documentation, and professional practice.
• Conduct ride-alongs, shadowing, coaching sessions, and chart reviews to support professional growth and clinical excellence.
• Support staff through coaching, feedback and ongoing performance improvement initiatives.
• Ensure clinical services are available 24 hours per day, 7 days per week, including participation in a manager on-call rotation and providing clinical support as licensure permits.

Skills

RN licensure

Leadership experience

EMR proficiency

Microsoft Office

Education

BSN preferred

Tools

Electronic Medical Records (EMR)

Microsoft Office

Job description

Emmanuel Hospice is seeking an experienced and compassionate RN Clinical Team Coordinator to provide leadership and operational oversight for interdisciplinary hospice care teams in Grand Rapids, MI. This role ensures exceptional patient care, regulatory compliance, and staff development while coordinating across disciplines.

The ideal candidate holds Michigan RN licensure, a BSN preferred, at least 5 years in healthcare with hospice experience, and proven leadership.