Hospice Representative/Care Partner - Palm Beach County

Trustbridge; West Palm Beach (FL); On-site; USD 55,000 - 69,000; Full time

Job summary

A leading hospice organization is looking for a marketing representative to educate healthcare professionals on hospice benefits. This role includes coordinating care plans, problem-solving for patient needs, and marketing the program effectively. Ideal candidates should have a bachelor's degree and experience in medical marketing.

Benefits

Competitive salary

Health, Dental, Vision, Life and Disability insurance

401K with employer contribution

Tuition reimbursement

Student Loan Forgiveness

Employee Assistance Program

Flexible Spending Account

Generous PTO package

Qualifications

• Three years of medical marketing/sales experience preferably in Hospice or home care.
• Reliable transportation with insurance and Florida driver's license.

Responsibilities

• Educates and markets hospice programs to healthcare professionals.
• Functions as a problem solver ensuring care continuity.
• Coordinates plans of care for hospice patients and families.

Skills

Medical marketing/sales experience

Knowledge of Medicare

Bilingual (English/Spanish)

Communication skills

Education

Bachelor's degree in sales, marketing or business

Job description

Overview

Pay range: $55k - $69k based on experience plus bonus structure

Have you thought about Trustbridge?

Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.

At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.

Trustbridge benefits include:

• Competitive salary
• Health, Dental, Vision, Life and Disability insurance
• 401K with employer contribution
• Tuition reimbursement & Student Loan Forgivness
• Employee Assistance Program
• Flexible Spending Account
• Generous PTO package

Responsibilities

Hours of operation: Mon-Fri 8:30am -5pm

JOB SUMMARY

• Educates and markets the hospice concept and the benefits of the program to medical directors, physicians, discharge planners, case managers, and other internal and external health care professionals working in Skilled Nursing and Assisted Living Facilities.
• Functions as a problem solver and facilitator with the principle objective of providing continuity of care to meet the needs of patients and families.
• As a partner, primary role is to serve on the Admission team as a Rapid Responder obtaining signed consents, processing Pending Referrals and pending list phone calls, completing non-nursing documentation in any healthcare setting, assisting with the admissions process from Intake to the Field and responding to patient needs by representing the Trustbridge values.
• Assists with coordinating the plan of care and treatment (in person or telephonic) for hospice appropriate patients and their families.
• Able to articulate all components of the organization's continuum of care, guiding patients and families to necessary services.

Qualifications

A. Education/Regulatory Requirements:

o Bachelor's degree in sales, marketing or business preferred.

B. Skills:

o Three years of medical marketing/sales experience preferably in a Hospice or home care environment preferred.

o Knowledge of Medicare, CMS and state regulations.

o Adequate and reliable means of transportation with adequate insurance and valid Florida driver's license.

C. Professional Requirements:

o Demonstrates excellent verbal and written communication skills.

o Organized, flexible, self-motivated with ability to relate to all levels of the professional medical team.

o Organized, flexible, self motivated with ability to relate to all levels of the professional medical team. Works well with supervision and staff as a team player.

D. Language Skills:

o Bilingual (English/Spanish) preferred.