Hospice Quality Specialist, Remote

AccentCare; Town of Texas, Dallas (WI, TX); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a Hospice Quality Specialist to enhance patient care through quality improvement initiatives. This role involves monitoring quality metrics, ensuring compliance with regulations, and coaching teams to implement effective change. The organization is dedicated to providing a supportive and inclusive environment, where your contributions will directly impact the quality of care provided to patients and their families. Join a team that values your passion for healthcare and your commitment to excellence, and help us create a culture of safety and quality in our services.

Benefits

Medical, Dental, and Vision Coverage

Paid Time Off and Holidays

Professional Development Opportunities

Company-Matching 401(k)

Flexible Spending and Health Savings Accounts

Qualifications

• 5+ years of healthcare experience with a focus on quality improvement.
• Strong knowledge of regulatory standards for home health and hospice.

Responsibilities

• Monitor and analyze key quality metrics for patient care.
• Teach and coach teams on quality improvement and compliance.

Skills

Healthcare Quality Improvement

Regulatory Standards Knowledge

Project Management

Root Cause Analysis

Effective Communication

Leadership Skills

Education

Healthcare License (e.g., Nurse, Physician, Social Worker)

Certification in Healthcare Quality

Job description

Overview

Find Your Passion and Purpose as a Hospice Quality Specialist

Reimagine Your Career in Corporate Healthcare

As a professional, you know that what you do impacts you as much as our patients and their families. At AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it's really special to be part of our patient's health journey and create incredible memories while providing world-class patient care.

Offer Based on Years of Experience

What You Need to Know

The Quality Improvement Specialist is responsible for monitoring, analyzing, and conducting in-depth reviews of key quality metrics foundational to AccentCare's ability to deliver high-quality, safe care to our patients and achieve progress on the Hospice Quality Reporting Program. Ensures compliance with state, federal, and accreditation standards. This position is a member of the quality management team and provides expertise in quality improvement, performance improvement, and change management. They promote commitment to corporate and subsidiary standards, policies, and procedures while teaching, coaching, and consulting on measure development, methodology, goal setting, data analysis (including root cause and risk assessment), problem solving, corrective action, and evaluating the effectiveness of actions taken. The role guides leaders through project work, facilitation, consultation, coaching, skill-building/training, and reporting in a complex community-based healthcare environment. They work closely with teams in Quality, Clinical Operations, and Compliance departments, supporting root cause analysis, safety event facilitation, and coaching teams on implementing change. They promote a culture of diversity, equity, inclusion, and belonging, and are committed to decreasing systemic healthcare disparities.

• Assist agencies in maintaining standardized clinical documentation procedures to ensure impartial surveys, clinical audits, and reviews, and determine metrics for evaluating success and monitoring agency performance.
• Teach, coach, and consult to promote adherence to legal requirements, standards, and organizational policies.
• Demonstrate effective strategies for healthcare accreditation and program compliance.
• Apply project management fundamentals to drive improvement projects from problem identification to intervention and monitoring.

Our Investment in You

We offer comprehensive benefits and rewards to full-time employees working over 30 hours per week, including:

• Medical, dental, and vision coverage
• Paid time off and holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts

Qualifications

Be the Best Area Hospice Quality Specialist You Can Be

If you meet these qualifications, we want to meet you!

• Hold a healthcare license (e.g., nurse, physician, social worker)
• Certification or advanced education in Healthcare Quality or relevant experience in performance improvement and regulatory standards
• Minimum 5 years of healthcare experience
• Minimum 2 years of Hospice or Home Health experience
• Knowledge of regulatory standards for home health and/or hospice industry
• Strong knowledge of quality/performance improvement processes and tools
• Systems knowledge with experience in root cause analysis and developing reliable, safe systems/processes
• Effective communication with staff at all organizational levels
• Strong project and process management skills
• Ability to create complex documents, analysis models, and graphics
• Ability to work in a fast-paced, multitasking environment
• Leadership in group discussions with clinicians, administrators, and stakeholders

Required Certifications and Licenses

• Healthcare license (e.g., nurse, physician, social worker)
• Certification or advanced education in Healthcare Quality or relevant experience

Come As You Are

At AccentCare, we value diversity and inclusivity. We are committed to providing equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age, disability, or any other protected class. We foster an inclusive culture where everyone’s voice is valued, and each individual is empowered to grow and be their authentic selves.