Hospice Patient Care RN Manager

Socket.dev; Savannah (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

Telemedicine

PTO & Holidays

Tuition Assistance

Job summary

Gentiva Hospice in Savannah, GA seeks a Patient Care Manager to lead clinical excellence and coordinate hospice services in a fast-paced setting.

The role reports to the Executive Director or Administrator, overseeing patient care operations, staff development, and regulatory compliance to ensure compassionate, compliant care for patients and families across our hospice network.

Qualifications

• Current RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years of direct patient care experience, including 2 years in hospice or home health.
• Demonstrated knowledge of Medicare/Medicaid, JCAHO, ACHC regulatory standards.
• Ability to lead a diverse care team and mentor staff.
• Proficient in clinical documentation and technology systems.

Responsibilities

• Oversee and direct patient care services to ensure high-quality hospice care.
• Manage visit scheduling and clinical priority decisions.
• Triage referrals and medical concerns promptly and compassionately.
• Lead Interdisciplinary Group meetings and document minutes.
• Mentor staff and support development and regulatory compliance.
• Ensure care delivery meets regulatory standards and internal policies.
• Support quality improvement and operational efficiencies at the location.

Skills

Regulatory knowledge

Leadership

Care coordination

Documentation skills

EMR proficiency

Education

RN license (state)

Accredited nursing program

Tools

EMR systems

Telehealth platforms

Job description

Overview

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will:

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits - making decisions based on clinical judgment and priority
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You

Qualifications – What You’ll Bring:

• Current RN license in the state of employment
• Graduate of an accredited nursing program
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
• Knowledge and compassion for terminally ill patients and their families
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
• Strong interpersonal, organizational, and leadership skills
• Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required):

• Bachelor of Science in Nursing (BSN)
• Previous leadership, team management, or supervisory experience in hospice or home health
• Familiarity with EMR systems and telehealth platforms
• Certification in Hospice and Palliative Nursing (CHPN)

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirementsWe are proud to be an EEO employer
• We maintain a drug-free workplace

Location

Gentiva Hospice

Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader inhospice care, palliative care, home health care, and advanced illnessmanagement, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care:Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care:Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care:Heartland Home Health
• Advanced illness management:Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.