HOSPICE OPERATIONS SUPPORT TECHNICIAN

Liberty Health; Jacksonville (NC); On-site; USD 19,000 - 30,000; Full time

Job summary

Liberty Health is seeking an experienced Hospice Operations Support Technician to help manage administrative tasks in our patient‑focused hospice program. You will handle receptionist duties, mail, visit reports, and inventory, ensuring accurate records and compliant processes.

The role emphasizes compassionate care, collaboration with clinical teams, and reliable data entry. Candidates should have strong computer skills, attention to detail, and the ability to prioritize multiple tasks in a

Qualifications

• High school diploma or equivalent.
• Two years of general office experience with data entry, preferably in a healthcare setting.
• Excellent interpersonal skills and knowledge of telephone etiquette.
• Ability to communicate clearly with good grammar.
• Strong computer skills including Word, Excel, PowerPoint.
• Typing 45–50 WPM and proficiency with a 10-key calculator.
• Good organizational skills and ability to manage multiple priorities.
• Ability to read and interpret policies, procedures, and guidelines.
• Strong knowledge of medical terminology.

Responsibilities

• Assist in performing receptionist duties.
• Assist in managing incoming and outgoing mail.
• Enter and process daily reports of visits, flow notes, and medical supplies.
• Establish and maintain client medical records per agency policy.
• Order, receive, and stock medical supplies and maintain inventory control.
• Assist in cross-training.
• Implement infection and exposure control measures per plan.
• Perform miscellaneous clerical functions accurately and timely.

Skills

General office experience

Data entry

Interpersonal skills

Communication

Typing

10-key calculator

Organization

Medical terminology

Policies & guidelines

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

With Compassion At

Liberty Cares With Compassion At Liberty Hospice we understand the unique needs of our patients and families facing terminal illness. That is why Liberty Hospice provides our hospice patients with state-of-the-art care and pain management services, delivered by our specially trained staff with emphasis on strength, dignity and compassion.

We Are Currently Seeking An Experienced

HOSPICE OPERATIONS SUPPORT TECHNICIAN

Job Description

• Assist in performing receptionist duties.
• Assist in managing incoming and outgoing mail.
• Process and enter daily reports of visits, flow notes, and medical supplies.
• Establish and maintain client medical records in accordance with agency policy and procedure.
• Order, receive, and stock medical supplies and maintain inventory control in accordance with established agency policy and procedure.
• Assist in performing cross‑training.
• Implement infection and exposure control measures in accordance with the agency exposure control plan.
• Perform miscellaneous clerical functions in an accurate and timely manner.

Job Requirements

• High school diploma or equivalent.
• Two (2) years of general office experience and data entry experience, preferably in a healthcare setting.
• Excellent interpersonal skills and knowledge of telephone etiquette.
• Ability to communicate clearly, using good grammar.
• Strong computer skills to include working knowledge of most commonly use software programs (Microsoft Word, Excel, PowerPoint etc.).
• Ability to type 45 to 50 WPM and proficiency with a 10-key calculator.
• Good organizational skills and the ability to manage multiple priorities.
• Ability to read and interpret policies, procedures, and guidelines.
• Strong knowledge in medical terminology.

Visit www.libertyhomecare.com for more information.

Background checks/drug-free workplace.

EOE.