Hospice Medicare Billing and Collections Representative

Chapters Health System; Temple Terrace (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An inspiring opportunity awaits as a Hospice Medicare Billing and Collections Representative in a forward-thinking company dedicated to patient care. This role involves processing third-party claims, managing denials, and ensuring accurate billing. You'll be part of a mission-driven team that values outstanding service and community commitment. If you're self-motivated, detail-oriented, and possess excellent communication skills, this position offers a chance to make a meaningful impact while advancing your career in a supportive environment.

Qualifications

• Minimum of one year of medical billing and collection experience required.
• Knowledge of third party billing and state and federal regulations preferred.

Responsibilities

• Prepares and submits accurate billing to third party payors and self-pay invoices.
• Handles incoming and outgoing customer service calls to resolve account issues.

Skills

Medical Billing

Collections Experience

Communication Skills

Data Entry

Problem Solving

Education

High School Diploma or GED

Job description

Hospice Medicare Billing and Collections Representative page is loaded

Hospice Medicare Billing and Collections Representative

Apply locations Temple Terrace, FL time type Full time posted on Posted 2 Days Ago job requisition id R258964

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:
The Medicare Billing and Collection Representative is responsible for processing and submission of third party claims, denial management, and account resolution.Qualifications:• High School Diploma or GED• Minimum of one (1) year of medical billing and collection experience• Knowledge of third party billing and state and federal collection regulations preferred• Ability to prioritize and multi-task independently with little supervision• Must be self-motivated and service oriented• Excellent written and verbal communication skills• Accurate typing and data entry skillsCompetencies:• Satisfactorily complete competency requirements for this position.Responsibilities of all employees:• Represent the Company professionally at all times through care delivered and/or services provided to all clients.• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.• Comply with Company policies, procedures and standard practices.• Observe the Company's health, safety and security practices.• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.• Use resources in a fiscally responsible manner.• Promote the Company through participation in community and professional organizations.• Participate proactively in improving performance at the organizational, departmental and individual levels.• Improve own professional knowledge and skill level.• Advance electronic media skills.• Support Company research and educational activities.• Share expertise with co-workers both formally and informally.• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.Job Responsibilities:• Prepares and submits accurate billing to third party payor’s and self-pay invoices.• Identifies and resolves billing clearinghouse rejections.• Conducts root cause analysis on unpaid accounts receivable (AR) and resolves with third party payor’s.• Analyzes and resolves credit balances.• Handles incoming and outgoing customer service calls to third party payor’s, outside providers and patients/guarantors to resolve and achieve account resolution.• Processes correspondence.• Initiates and resolves technical denial appeals.• Identifies payor denial and cash fluctuation trends and escalates as appropriate.• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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Hospice Medicare Billing & Collections Representative

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