Hospice Liaison Nurse

gbmc; Cockeysville (MD); On-site; USD 85,000 - 110,000; Full time

Job summary

Gilchrist Hospice Care seeks a Hospice Liaison Nurse to generate admissions from hospital referrals and coordinate clinical assessments for prospective patients. The role involves cultivating relationships with hospitals, physicians, social workers, and other referral sources to meet service area goals.

The ideal candidate will have an RN license in Maryland with 3+ years in hospice, home health, critical care, ER, oncology, or related fields, and strong communication and presentation skills.

Qualifications

• Active Maryland RN license and current licensure
• Minimum 3 years hospice/home health/critical care/ER experience
• Strong communication, negotiation and presentation skills
• Ability to travel within Gilchrist service area and manage multiple relationships

Responsibilities

• Generate and facilitate patient admissions from hospital referrals.
• Develop and nurture external professional relationships with hospitals and referral sources.
• Coordinate admissions and discharge planning in collaboration with hospital staff and hospice physicians.
• Represent Gilchrist Hospice Care professionally to the medical community and provide education on services.

Skills

Professional communication

Negotiation

Public relations

Presentation skills

Education

BSN

ADN

Diploma

Tools

EMR

Microsoft Word

PowerPoint

Email

Job description

The Gilchrist Hospice Care (GHC) Hospice Liaison Nurse generates & facilitates patient admissions from hospital-based referral sources, promotes growth of admissions, performs or coordinates clinical assessments of patients, and is responsible for meeting GHC goals for successful relationships within Gilchrist service area hospitals. The Hospice Liaison Nurse establishes and nurtures external professional relationships, maintains awareness of local medical markets, provides clinical or psychosocial assessments of prospective patients when necessary, and represents GHC and its spectrum of services in a competent, professional manner consistent with the organization's goals. Admits patients accepted into the Mobile Hospice Response beds and continues to case manage throughout the GIP hospital stay and will foster and collaborate with hospital staff on appropriate discharge planning.

Education

Diploma, ADN, and/or BSN from an accredited institution

Experience

Minimum of three (3) years' experience required with hospice, home health, critical care, ER, oncology medical/surgical experience, community outreach or pastoral counseling

Knowledge, Skills and Abilities

Ability to market to and deal tactfully with customers (e.g. physicians, social workers, nurses, etc.), other possible referral sources, and the community. Excellent professional communication, negotiation, presentation and public relations skills. Ability to facilitate hospice liaison work in any hospital setting, including Mobile Hospice, within Gilchrist service area. Knowledge of the practice of infectious disease precautions, universal precautions and employ safe practices for self-protection. Ability to coordinate with multiple departments including admissions, IPU staff, hospital staff and hospice physicians. Self-directed with the ability to work with little supervision in a rapidly changing environment. Flexibility in scheduling and ability to manage multiple tasks simultaneously. Strong clinical or psychosocial assessment and documentation skills. Strong computer skills include e-mail, EMR, Word and PowerPoint applications

Licensures, Certifications

Must possess current Maryland State license as a Registered Nurse Valid driver's license and safe driving record and an automobile that is insured in accordance with GHC requirements

Physical Requirements

Able to provide patient care or assistance that involves lifting, repositioning, moving patients and includes bending, reaching, and twisting. Ability to travel to patient locations include ability to drive, negotiate stairs and walkways, including uneven surfaces at private homes or facilities. Sufficient dexterity to utilize electronic record keeping systems, computers/keyboards and or laptops and other related equipment. Vision ability to assess patient's health status using visual inspection and observation and to read medications, charts, calibration and monitoring devices as appropriate. Speech to verbally communicate to assess and impart information concerning patient status; to effectively complete patient/family teaching and to interact with internal and external health care teams.

Working Conditions

Predominantly a hospital-based environment which may include driving as needed to other area hospitals, skilled/assisted nursing facilities, and patient homes.

Exposed to adverse working conditions due to performance of patient care activities and exposure to communicable diseases.

Conditions of Employment

Valid driver's license and automobile insurance

Principal Duties and Responsibilities

Account Management Responsibilities

• Actively develops and fosters area hospital referral source acceptance and allegiance to GHC.
• Effectively implements strategies and tactics to increase admissions from referral sources.
• Maintains awareness of changing medical environment and industry competition.
• Represents GHC with professionalism at all times & responds in a timely manner to referral source questions or requests for presentations.
• Maintains current knowledge of each facility's discharge planning process and builds relationships with key institutional referral sources.
• Professionally and compassionately interacts with patients, families, and hospital referral sources to explain end-of-life care services.
• Delivers effective "in-services,", "lunch & learns" and other presentations to relevant parties educating the medical community on GHC, end-of-life care, hospice philosophy, and other related topics.
• Maintains current knowledge of Hospice Medicare Benefit and other applicable insurance information and communicates related information when needed.
• Tracks success of liaison efforts, partners with other Admission & Business Development team members to discuss current procedures and suggests improvements and innovative ideas for Admission and Business Development team and specific roles.
• Prepares for and attends required meetings and contributes valuable feedback and relevant suggestions.
• Ensures all HI