Hospice Liaison

Rochester Regional Health; City of Rochester (NY); Presencial; USD 63 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Mileage reimbursement

Tuition assistance (BSN to MSN)

Tuition assistance programs

Comprehensive full benefits package

Flexible scheduling

Overtime opportunities

Resumo da oferta

Rochester Regional Health is seeking a Hospice Liaison to facilitate patient discharge from facility settings to certified hospice agencies. The role emphasizes exceptional customer service, alignment with Brand Promise, and collaboration with care teams to support safe, effective care transitions.

The position requires RN or Social Work credentials, NYS licensure, and a commitment to community-based care within Rochester, NY.

Qualificações

• RN license in New York State (required).
• Current NYS License in Social Work (required).

Responsabilidades

• Evaluates patient eligibility and care needs for hospice services.
• Obtains insurance information and authorizations for reimbursement.
• Develops a hospice care plan with patient and caregivers.
• Coordinates services including professional and paraprofessional care and equipment as required.
• Completes required documentation in patient records and RRH Hospice Agency systems.
• Collaborates with care coordinators, social workers, and physicians to resolve complex cases.
• Represents RRH Hospice Agency in community groups and marketing efforts.

Conhecimentos

Registered Nurse

Social Worker

Formação académica

AS: Nursing

Descrição da oferta de emprego

Position Summary

The Hospice Liaison is responsible to facilitate the patient discharge from the facility setting to certified hospice agency. The Hospice Liaison will provide superior customer service by modeling the Brand Promise and Core Values.

The Hospice Liaison is responsible to facilitate the patient discharge from the facility setting to certified hospice agency. The Hospice Liaison will provide superior customer service by modeling the Brand Promise and Core Values.

Job Title

Hospice Liaison

Department

Community Health

Location

Rochester Regional,2652 Ridgeway Ave, Rochester, NY 14626

Hours Per Week

40 hours

Schedule

Monday - Friday 8am- 5:30p,

Why Join Our Team?

• Make a meaningful community impact while working in a collaborative and flexible environment
• Flexible scheduling and autonomy designed to support your work-life balance
• Mileage reimbursement + paid drive time between patient visits
• Overtime opportunities for additional earning potential
• Up to $10,000 in tuition assistance for BSN to MSN advancement
• Tuition and student loan assistance programs to support your financial goals
• Comprehensive full benefits package

Key Responsibilities

Evaluates eligibility, needs and care resources for each patient referred to RRH Hospice Agency. Obtains insurance information and authorizations for appropriate reimbursement.

• Completes a comprehensive clinical assessment for hospice services and develops a hospice care plan with the patient/caregivers to ensure a safe care plan.
• Obtains MD order to support hospice care plan.
• Coordinates all services including but not limited to professional, paraprofessional services, durable medical supplies, equipment, etc, as the care plan dictates.
• Completes all required documentation in patient’s facility record and RRH Hospice Agency required documentation per requirements.
• Gathers data, analyzes data and completes all assigned reports.
• Collaborates with care coordinators, social workers, and physicians to find solutions for challenging patients requiring hospice care as a part of the facility discharge plan.
• Participates in ongoing RRH Hospice Agency and Community Based Service, and/or RRH inpatient committees or groups.
• Represents RRH Hospice Agency at appropriate Community Groups
• Act as a resource and represent RRH Hospice Agency in the community in various health care settings (ie hospital, physician office, etc.).
• Participates in marketing efforts as assigned. Assumes role community resource expert in providing education as assigned.

Required Qualifications

• Registered Nurse: Associate’s Degree in Nursing or
• Social Worker: Bachelor's Degree in Social Work
• Registered Nurse license in New York State.
• Current NYS License in Social Work

Education

AS: Nursing (Required)

Licenses / Certifications

BLS - Basic Life Support - American Heart Association (AHA), RN - Registered Nurse - NYS Office of Professions

Physical Requirements

Drive - Clinical - Roles in this category require frequent driving combined with mobile clinical care across settings such as emergency response, mobile clinics, and home health environments. Staff must repeatedly enter and exit vehicles, occasionally lift and carry equipment weighing up to 100 lbs. or more, and perform care within patients’ homes or other confined, unpredictable, or uncontrolled environments. These positions demand strong fine and gross motor control, firm grasping, and heightened visual and auditory awareness to ensure safe and effective care delivery. Emotional and cognitive demands are substantial due to rapid decision‑making, direct exposure to critical or sensitive situations, and independently managing patient care in the field or home setting. Environmental exposures may include traffic hazards, infectious agents, extreme temperatures, variable home conditions, and hazardous materials. Valid licensure, physical readiness, and flexibility for extended or on‑call schedules are typically required.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range

$63,000.00 - $90,000.00

City

Rochester

Postal Code

14607

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.