Hospice Community Liaison

Transitions Hospice

Fort Wayne (IN)

On-site

USD 73,000 - 85,000

Full time

6 days ago
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Benefits offered by this job

Competitive pay
Medical / Dental / Vision Insurance计划
Long & Short-Term Disability
401(k) with company match
Auto Allowance & Gas Card
Company provided equipment
Paid Time Off

Job summary

Transitions Hospice is seeking a Hospice Community Liaison to expand referrals and strengthen relationships with physicians, nursing facilities, hospitals, and discharge planners in Fort Wayne, IN. You will act as the face of the organization in your territory, delivering education and advocating for hospice care.

The role requires a bachelor’s degree and 3+ years in healthcare sales, with strong communication and negotiation skills, willingness to travel locally, and a valid driver's license.

Qualifications

  • Bachelor’s degree and relevant healthcare experience or knowledge preferred.
  • 3+ years of sales experience, ideally in a healthcare setting.
  • Excellent communication, negotiation, and public relations skills.
  • Ability to market effectively to referral sources, customers, and the broader community.

Responsibilities

  • Generate appropriate referrals and admissions from current and new customers within your territory.
  • Establish and maintain strong professional relationships with physicians, nursing homes, assisted living facilities, hospitals, discharge planners, and case managers.
  • Represent Transitions Hospice in a professional, competent, and responsive manner across all community interactions.
  • Deliver educational in-services to accounts and serve as a trusted resource for referral sources and the broader community on hospice care.
  • Implement marketing and promotional initiatives as directed, using efficient time and territory management.
  • Document all customer activity, referrals, calls, and mileage in SAM and the RHC Activity Sheet per company requirements.
  • Continuously build your knowledge of hospice and Transitions to effectively educate and advocate with referral sources.
  • Strategically assess and adjust your territory plans on an ongoing basis to hit growth targets.
  • Participate in evening and weekend on-call admissions as required.
  • Collaborate with the Patient Care Manager and interdisciplinary team to resolve issues and support seamless patient transitions.

Skills

Relationship building
Communication skills
Negotiation
Public relations
Territory management
Healthcare knowledge
Driver's license
Willingness to travel

Education

Bachelor’s degree

Job description

Hospice Community Liaison

Department: Business Development

Employment Type: Full Time

Location: Fort Wayne, IN

Compensation: $73,000 - $85,000 / year

Description

Coverage Area: Fort Wayne and surrounding areas Salary: $73,000 - $85,000 / year Schedule: Monday - Friday 8 hour shifts

Build Relationships That Change Lives

In hospice, getting patients the care they need starts long before a nurse ever walks through the door. It starts with a Care Coordinator who knows their community, earns the trust of physicians and discharge planners, and makes sure that when a family is looking for answers, Transitions Hospice is the name they hear.

If you’re a natural relationship-builder with a background in healthcare sales and a passion for making a meaningful difference — this role was made for you.

What You'll Do and Our Why
What You'll Do

As a Transitions Care Coordinator, you’ll be the face of our organization in your territory — growing relationships, generating referrals, and ensuring that patients and families in your community have access to the exceptional hospice care they deserve. Your responsibilities include:

  • Generate appropriate referrals and admissions from current and new customers within your territory
  • Establish and maintain strong professional relationships with physicians, nursing homes, assisted living facilities, hospitals, discharge planners, and case managers
  • Represent Transitions Hospice in a professional, competent, and responsive manner across all community interactions
  • Deliver educational in-services to accounts and serve as a trusted resource for referral sources and the broader community on hospice care
  • Implement marketing and promotional initiatives as directed, using efficient time and territory management
  • Document all customer activity, referrals, calls, and mileage in SAM and the RHC Activity Sheet per company requirements
  • Continuously build your knowledge of hospice and Transitions to effectively educate and advocate with referral sources
  • Strategically assess and adjust your territory plans on an ongoing basis to hit growth targets
  • Participate in evening and weekend on-call admissions as required
  • Collaborate with the Patient Care Manager and interdisciplinary team to resolve issues and support seamless patient transitions
Why Choose Transitions Hospice?

Care Coordinators at Transitions aren’t just hitting quotas — they’re opening doors for patients and families who need expert, compassionate care. You’ll be backed by a mission-driven team that takes pride in the quality of its services and the relationships it builds. When you represent Transitions, you’re representing a standard of care that referral sources trust and families remember.

Skills, Knowledge and Expertise
What You Bring
  • Bachelor’s degree and relevant healthcare experience or knowledge preferred
  • 3+ years of sales experience, ideally in a healthcare setting
  • A demonstrated track record of building meaningful customer relationships that drive results
  • Excellent communication, negotiation, and public relations skills
  • Ability to market effectively to referral sources, customers, and the broader community
  • Comfort working within an interdisciplinary team environment
  • Strong organizational skills and the ability to manage a territory independently
  • Valid driver’s license and willingness to travel within your local service area
  • Professional appearance and demeanor at all times
How We Support You
Benefits We Offer
  • Competitive pay
  • Medical / Dental / Vision Insurance plans
  • Long & Short-Term Disability
  • 401(k) with company match
  • Auto Allowance & Gas Card
  • Company provided equipment
  • Paid Time Off
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